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Principal Technical Program Manager

Microsoft· Technical Program Management
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Redmond, WA, Mountain View, CA$142.8k - $274.8kFull-timePosted 3w ago

About the role

Microsoft Ads Live Marketplace team focus on monitoring and improving health of the Microsoft Ads ecosystem, investigating anomalies, and driving reliability and observability at global scale. Role operates at the intersection of engineering, data science, business intelligence, and AI to improve investigation efficiency and operational productivity.

Responsibilities

  • Lead investigations into complex marketplace issues affecting customers, advertisers, publishers, revenue, and platform performance.
  • Drive Marketplace Health and Reliability. Partner with engineering teams to strengthen observability, automated detection, and alerting capabilities.
  • Lead cross-functional efforts involving Engineering, Product Management, Data Science, Finance, Operations, and Customer Support teams.
  • Serve as a trusted advisor on marketplace performance, operational health, and strategic decision making.
  • Develop frameworks, processes, and tools that improve organizational effectiveness and reduce operational overhead.
  • Identify opportunities to leverage AI and intelligent automation to improve investigation efficiency and operational productivity.

Qualifications

  • Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development - OR equivalent experience.
  • 3+ years of experience managing cross-functional and/or cross-team projects.

Skills

Required:Cross-functional project management
Nice to have:Observability and monitoring
Last updated Oct 9, 2026. Interested? Apply on the company site.

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