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Data Center Technician

Microsoft· Data Center Technicians
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Hybrid (Sydney, Australia)Full-timePosted 3w ago

About the role

Microsoft Data Center Technician responsible for staging, setup, hardware deployments, diagnostics, troubleshooting, and decommissioning of hardware in 100% on-site data center environment. Role targets Early Careers professionals with 1+ year experience, based in Macquarie Park, Sydney, Australia.

Responsibilities

  • Perform diagnostics and troubleshooting following standard procedures, quickly identify the cause(s) of issues, and replace faulty components with minimal customer and business disruption.
  • Perform post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommission hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) follow standard procedures with minimal guidance.
  • Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training aligned to the role and workload; observe more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information with others, contribute to regular team meetings, ask questions, and staying apprised of the status of others' work.
  • Take pride and a sense of accountability for the service quality, completeness, and resulting user experience; display accountability and ownership of the data center facilities.

Qualifications

  • High School Diploma, TAFE, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) industry work experience supporting IT equipment (hardware, routers, switches, cabling, server management, racking & stacking etc) or related technology.

Skills

Required:Hardware deploymentDiagnostics and troubleshootingDecommissioning hardwareSafety protocols & grounding
Last updated Oct 1, 2026. Interested? Apply on the company site.

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