Critical Environment Program Manager (Leased Datacenters)
Microsoft· Data Center Operations Management
Madrid€52.8k - €89.2kFull-timePosted 3w ago
About the role
Accountable for the availability, safety and operational performance of mechanical and electrical infrastructure inside leased datacenters. Manages changes, risk, and vendor/landlord partnerships to ensure safe, on-time, within-scope operations aligned with Microsoft standards.
Responsibilities
- Oversee daily operations and maintenance of mechanical and electrical systems within a data center environment, ensuring coordination and execution of preventive and corrective maintenance programs
- Ensure uptime and reliability of critical environment systems through proactive monitoring, maintenance oversight, and risk mitigation
- Lead operational excellence by governing maintenance procedures, incident reviews (RCAs), and change management
- Drive safety and compliance, adhering to Microsoft standards and promptly addressing risks or incidents
- Partner with engineering teams, vendors, and landlord partners to optimize data center performance and resolve issues across the subregion
- Identify and reduce risk, minimizing human-error and high-impact incidents year over year
- Support emergency response readiness, acting as escalation point for facilities-related incidents
- Deliver efficiency through cost optimization and energy efficiency initiatives; measure and report key metrics (power, temperature, SLA)
- Communicate customer impact of operational events (lock-downs, maintenance windows) and plan to minimize disruption
- Act as regional subject matter expert for Critical Environment operations, providing remote and on-site support across leased sites in the sub-region
- Share best practices and mentor others across data centers
- Support new site onboarding, landlord transitions, and hand-over of new capacity within the sub-region
- Provide coverage/backfill for peers at other sites during absences or high activity
Qualifications
- High School Diploma or equivalent and proven industry experience in a DataCenter or other critical environment facility
- Relevant experience in Critical Environment infrastructures (e.g., UPS, Generator, Chillers, AHU)
- Experience applying formal change and maintenance controls (MOP/SOP/EOP) and participating in root cause analysis in a live production environment
- Willingness and ability to travel regularly across the sub-region to provide on-site support (typical travel up to 25–30%)
Skills
Required:Maintenance planning and executionChange managementIncident investigation (RCA)Risk managementVendor/landlord collaboration
Benefits
- Open information not specified in the description; refer to company benefits page for Spain-based roles.
Last updated Oct 1, 2026. Interested? Apply on the company site.
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