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Data Center Technician

Microsoft· Data Center Technicians
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Hybrid (Chonburi)full-timePosted 3w ago

About the role

Microsoft Data Center Technician (DCT) responsible for staging, deploying, maintaining, troubleshooting, and supporting IT hardware in Microsoft datacenter environments. Performs diagnostics, break-fix, server/network deployment, upgrades, decommissions, and adheres to SOPs, safety requirements, and operational standards. On-site role in Chonburi, Thailand, with opportunities for hands-on experience in large-scale datacenter operations and career development within CO+I.

Responsibilities

  • Perform hardware diagnostics and systematic troubleshooting following established procedures, identify causes of failures, replace faulty components, and verify successful recovery with minimal customer and business disruption.
  • Deploy, install, stage, and configure physical server and network hardware in accordance with deployment requirements and documented procedures.
  • Perform rack-and-stack activities, equipment installation, copper and fiber cabling, patching, labeling, grounding verification, and connectivity checks.
  • Perform server and system hardware break-fix activities, including fault isolation, component replacement, corrective action, and post-repair verification.
  • Perform server/system upgrades, hardware refreshes, component upgrades, simple changes, and hardware decommissioning following established procedures.
  • Perform post-execution quality checks to verify that equipment installation, grounding, staging, labeling, cabling, and connectivity meet safety and deployment requirements.
  • Follow documented procedures and runbooks and appropriately communicate, report, and escalate incidents or technical issues to Technician Leads, operations management, and engineering specialists.
  • Maintain accurate work records, tickets, technical documentation, and shift handovers.
  • Assist and share technical knowledge with other technicians when completing challenging or complex tasks.
  • Complete required training and continue developing hands-on technical capability through practical experience and collaboration with experienced technicians and engineers.
  • Contribute to a positive and effective team environment through clear communication, collaboration, accountability, knowledge sharing, and ownership of service quality.
  • Embody Microsoft's culture and values.

Qualifications

  • Bachelor's degree in Information Technology, Computer Engineering, Computer Science, Information Systems, Network Engineering, or another field directly related to IT systems and infrastructure.
  • Strong English verbal and written communication skills, with the ability to communicate technical issues clearly, document activities accurately, collaborate with regional and global teams, and appropriately escalate operational issues.
  • Direct hands-on experience deploying, installing, maintaining, troubleshooting, and performing break-fix activities on enterprise server and/or network infrastructure in large-scale server farms or datacenters.
  • Hands-on experience performing server/system upgrades, hardware refreshes, component replacement, rack-and-stack, cabling, patching, and connectivity verification.
  • Demonstrated ability to perform structured troubleshooting, fault isolation, corrective action, and post-execution verification while following documented procedures and safety requirements.
  • Ability to work shifts, including non-standard business hours that may include evenings, nights, weekends, and/or public holidays.
  • Willing and able to work onsite in Chonburi, Thailand, as required by the role.

Skills

Required:Hardware diagnostics and fault isolationServer and network hardware deploymentRack-and-stack, cabling, patching

Benefits

  • Note: Benefits are described in the job description as part of Microsoft CO+I development and culture, but explicit benefit items are not enumerated in the provided text.
Last updated Oct 23, 2026. Interested? Apply on the company site.

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