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Strategic Account Director, Financial Services

Microsoft· Strategic Account Management
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Boston, MA$133k - $222.7kFull-timePosted 3w ago

About the role

Strategic Account Director – Financial Services, Capital Markets, acts as a trusted advisor to a strategic Microsoft customer, leading account strategy, building executive relationships, and aligning customer priorities with Microsoft AI, cloud, and digital capabilities to drive measurable business outcomes.

Responsibilities

  • Develop and execute multi-year account strategies that drive revenue growth, expand opportunities, and strengthen customer and partner relationships. Orchestrate internal and partner teams to deliver against account priorities, goals, budgets, and forecasts.
  • Build trusted relationships with C-level executives and key decision makers. Develop a deep understanding of customer priorities, anticipate business needs, and connect Microsoft capabilities to long-term customer strategy and outcomes.
  • Leverage industry, competitive, and Microsoft solution expertise to identify strategic opportunities, differentiate Microsoft, and deliver compelling business value. Remove blockers, manage customer satisfaction risks, and drive opportunities across the broader partner ecosystem.
  • Bring industry insights and innovative thinking to help customers solve complex business challenges and evolve their business models. Mobilize Microsoft and partner stakeholders to influence decisions, expand relationships, and create long-term competitive advantage.

Qualifications

  • Bachelor's Degree AND 10+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 9+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 13+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.
  • 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
  • 8+ years experience closing large, complex agreements/deals.

Skills

Required:Account strategy developmentExecutive relationship managementStrategic sales and deal execution
Last updated Oct 2, 2026. Interested? Apply on the company site.

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