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Senior Product Manager

Microsoft· Product Management
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Redmond, Mountain View, New York$119.8k - $234.7kFull-timePosted 3w ago

About the role

Microsoft Copilot Memory-focused Senior Product Manager role for Copilot Chat memory capabilities, requiring strong technical fluency and end-to-end product judgment to translate customer needs into platform and experience requirements, align cross-functional teams, and deliver measurable customer impact.

Responsibilities

  • Own product strategy, roadmap, and execution for key Work Memory capabilities in Copilot Chat, connecting customer scenarios to platform investments and measurable outcomes.
  • Define end-to-end user experiences for how Copilot captures, refreshes, retrieves, uses, explains, and allows users to control memory across relevant Copilot Chat scenarios.
  • Translate customer needs, usage and feedback signals, support themes, and competitive insights into durable platform-level requirements rather than one-off feature solutions.
  • Lead the product quality and evaluation strategy for your area, including representative scenario sets, rubrics, offline evaluations, synthetic or controlled test environments, online metrics, experiment design, regression protection, and failure analysis.
  • Partner closely with engineering and applied science on technical choices across generation, storage, retrieval, freshness, context budgeting, latency, cost, and model behavior; make clear tradeoffs and drive decisions.
  • Establish success measures spanning relevance, freshness, personalization utility, task completion, engagement, customer satisfaction, trust, safety, performance, and operational health.
  • Drive trustworthy product design through transparency, citations or explanations where appropriate, user controls, lifecycle clarity, auditability, privacy, Responsible AI, and enterprise compliance requirements.
  • Build solid cross-company partnerships across Copilot Chat, Microsoft 365, Work IQ, agents, platform, design, research, security, privacy, marketing, and customer-facing teams; manage dependencies and create clarity in ambiguous spaces.
  • Communicate strategy, quality insights, risks, and recommendations crisply to senior leaders and stakeholders; run effective product reviews and decision-making rhythms.
  • Model AI-forward product management through rapid learning, prototyping, data-informed iteration, direct customer engagement, and mentorship of other product managers.

Qualifications

  • Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.

Skills

Required:Product strategy and roadmappingCross-functional leadershipQuality and evaluation strategyAI/ML platform fluency

Benefits

  • Microsoft Cloud Background Check required upon hire/transfer and every two years thereafter.
Last updated Oct 2, 2026. Interested? Apply on the company site.

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