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Cloud Solution Architect - Agentic AI (Copilot)

Microsoft· Cloud Solution Architecture
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Germany€81.5k - €139.2kFull-timePosted 3w ago

About the role

Cloud Solution Architect specializing in AI solutions to accelerate customers’ AI transformation with Copilot Chat, Agents, and M365 Copilot. Customer-facing role acting as trusted advisor and technical SME to drive AI adoption, change management, and high ROI outcomes.

Responsibilities

  • Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
  • Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
  • Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
  • Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
  • Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey.
  • Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
  • Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit priorities and corporate initiatives.

Qualifications

  • Bachelor's degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND proven experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
  • Proven experience working in a customer-facing role (e.g., internal and/or external).
  • Proven experience working on technical projects.
  • Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert, Azure, AWS, Google, security certifications).

Skills

Required:AI transformation leadershipCloud architecture
Last updated Oct 9, 2026. Interested? Apply on the company site.

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