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CE Field Service Engineer

Microsoft· Data Center Operations Management
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SeoulPosted 3w ago

About the role

Microsoft Cloud Operations & Innovation (CO+I) Field Service Engineer responsible for delivering core infrastructure and foundational technologies for Microsoft online services in leased data centers, focusing on availability, efficiency, safety, and collaboration with engineering groups and landlord partners.

Responsibilities

  • Maximize Critical Environment (CE) availability in conjunction with landlord partners at leased Datacenters and ensure optimal operational efficiency
  • Oversee day-to-day operations and maintenance of mechanical and electrical equipment in leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, risk mitigation)
  • Reduce high-impact and human-error CE incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Support delivery of the Datacenter’s Emergency Preparedness and Response plans and act as escalation point for facilities-related issues in leased datacenters
  • Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed
  • Ensure routine reporting to effectively manage and analyze Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance relationships with Engineering Groups (EGs) and Landlord partners (MBRs, QBRs)
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio
  • Shares best practices; mentors across data centers; seeks training opportunities; suggests improvements to reduce risk and enhance implementation
  • Holds self-accountable for end-to-end service quality, completeness, and customer experience; supports escalation of issues to appropriate owner

Qualifications

  • High School Diploma or equivalent AND 2+ years industry experience in a datacenter or other critical environment facility, OR 3+ years industry experience and college coursework

Skills

Required:Data Center operations and management
Nice to have:CE equipment knowledge (UPS, Generator, AHU)
Last updated Oct 2, 2026. Interested? Apply on the company site.

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