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Solution Engineer - AI Business Solutions (Copilot)

Microsoft· Digital Solution Engineering
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Indiafull-timePosted 3w ago

About the role

Solution Engineer in the AI Business Solutions – Copilot team, leading technical engagements to drive AI transformation for enterprise customers by delivering demos, envisioning sessions, and scalable architectures for Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions.

Responsibilities

  • Lead AI transformation engagements (e.g. demos, pilots) to win technical decisions and drive customer commitment to Copilot/Agents, including documented adoption plans and a smooth hand-off to Customer Success/partners for usage onboarding.
  • Support AI Workforce SSP hunting effort by engaging w/customer contacts, lead qual., and partner co-sell opportunities
  • Assist in ME3 & ME5 upsell opportunities focused on Teams Phone that require technical support, and bring in a partner for co-sell.
  • Generate new pipeline and competitive wins for M365 Copilot, Copilot Chat, Copilot Studio & Agents, ME3 and Frontline Worker by delivering impactful AI-powered demos/Art-of-Possible sessions, removing technical blockers, and highlighting Microsoft’s differentiation to secure deals and protect the install base.
  • Craft scalable, secure, and modular architectures that align to customer’s enterprise strategy and technical roadmap while embedding security at every level.
  • Maintain operational excellence with 100% deal hygiene – capture technical close plans and consumption plans in MSX for every opportunity, attach a partner to every qualified deal, and promptly escalate unresolved technical blockers.
  • Continuously upskill to meet role expectations (achieve L200 consultative and L400 technical depth certifications) and contribute to team excellence by sharing at least one deal win/loss insight per quarter and engaging in regular coaching.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience

Skills

Required:AI transformationDemo and envisioning sessionsArchitecture design
Last updated Oct 23, 2026. Interested? Apply on the company site.

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