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Global Strategic Account Director, Financial Services

Microsoft· Strategic Account Management
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Zurich, Switzerland, Reading, Berkshire, United KingdomFull-timePosted 3w ago

About the role

Microsoft's Financial Services organization seeks a Global Strategic Account Director to lead one of its most strategic global client relationships, acting as the lead executive for the overall relationship, strategic partnership, and long-term business outcomes across the account, with a focus on AI-powered transformation and One Microsoft alignment.

Responsibilities

  • Lead the Strategic Partnership - Serve as the executive sponsor for the overall relationship between Microsoft and the customer.
  • - Establish trusted advisor relationships with Board members, Group Executive Board executives, and business and technology leaders.
  • - Develop a comprehensive understanding of the customer’s business strategy, transformation priorities, regulatory environment, and operating model evolution.
  • - Position Microsoft as a strategic transformation partner that helps the customer achieve its growth, productivity, resiliency, and innovation objectives.
  • - Represent the customer’s perspective across Microsoft, ensuring the full strength of Microsoft is aligned to customer priorities.
  • Accelerate AI-Powered Business Transformation - Partner with business leaders to define how AI can reshape client engagement, wealth management, advisory services, operations, software engineering, risk management, and employee productivity.
  • - Help the customer accelerate its AI agenda and translate strategic ambition into enterprise-scale transformation and measurable business outcomes.
  • - Lead executive discussions on Frontier Firm transformation, agentic AI, new operating models, and the future of work in banking.
  • - Connect Microsoft's end-to-end platform capabilities to the customer’s transformation priorities.
  • - Help navigate AI adoption challenges including governance, compliance, resiliency, cyber security, privacy, operational risk, and digital sovereignty.
  • - Drive strategic engagement around the customer’s enterprise AI transformation agenda and support execution against high-priority outcomes.
  • Orchestrate One Microsoft - Define and communicate a compelling account vision, long-term growth strategy, and transformational roadmap.
  • - Lead and inspire a diverse virtual account team across sales, engineering, customer success, consulting, industry solutions, partner organizations, and Microsoft leadership.
  • - Create clarity, alignment, and accountability across stakeholders with focus on customer outcomes.
  • - Mobilize Product Groups, Engineering, Industry leadership, Frontier teams, and Microsoft executives to support priorities.
  • - Foster collaboration, innovation, and execution excellence across the account ecosystem.
  • Deliver Sustainable Growth and Business Impact - Identify transformational opportunities that create enterprise value for the customer while driving long-term growth for Microsoft.
  • - Establish executive sponsorship and organizational alignment for large-scale, multi-year transformation initiatives.
  • - Maintain sustained operational rigor and execution discipline across complex sales and transformation programs.
  • - Anticipate risks, remove barriers, and realize commitments for customer and Microsoft.
  • - Strengthen Microsoft's executive presence, strategic relevance, and market position across the customer organization.
  • AI Fluency as a Leader - Demonstrate AI mastery to drive outcomes, accelerate decision making, and unlock customer value; understand AI’s impact on Financial Services; lead AI adoption and continuous learning; engage with leaders on enterprise AI strategy; reinvent processes and operating models through AI; build AI capability across the account team and ecosystem.
  • Microsoft Leadership Expectations - Create Clarity, Generate Energy, Deliver Success, Live Microsoft’s Culture with principles such as Growth Mindset, Customer Obsession, Diversity and Inclusion, integrity and One Microsoft mindset.

Qualifications

  • Proven experience leading strategic global accounts, major transformation programs, or large business units within Financial Services.
  • Deep expertise in banking, wealth management, or capital markets, with understanding of industry trends, regulatory requirements, and operating models.
  • An established executive network and credibility within the Swiss Financial Services ecosystem.
  • Demonstrated ability to build trusted advisor relationships with Board-level and C-suite executives.
  • Proven track record of leading organizational transformation and business change at scale.
  • Deep understanding of AI, cloud, security, data, and platform transformation and their impact on business performance.
  • Demonstrated commercial acumen and experience managing complex multi-year strategic opportunities.
  • Deep technical credibility combined with business leadership capabilities.
  • Experience leading consulting, transformation, or professional services engagements.
  • Proven communication, storytelling, and executive influencing skills.
  • Fluency in English and German.
  • In-depth knowledge of the Swiss market and willingness to be closely connected to Zurich leadership ecosystem.

Skills

Required:Strategic account leadershipExecutive relationship managementAI and technology transformationIndustry expertise in Financial Services
Last updated Oct 2, 2026. Interested? Apply on the company site.

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