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Senior Account Executive - Retail & Distribution

Microsoft· Account Management
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TokyoFull-timePosted 3w ago

About the role

Senior role driving trusted advisor relationships with Japan’s major retail and distribution customers, leading mid- to long-term account strategy, leveraging Microsoft solutions (including AI) to create new business opportunities and sustainable growth, and coordinating cross-stakeholder leadership to scale impact in retail industry.

Responsibilities

  • Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners to foster trust and brand growth and loyalty through multiple levels of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets. Leverages digital selling methods to grow network, create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.
  • Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account. Identifies opportunities to drive optimizations and new business and technology solutions based on customer's strategies. Presents solutions and ideas based on customer insights. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are addressed. Develops a comprehensive understanding of the customer's industry when industry aligned.
  • Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Brings innovative ideas and strategic direction to disrupt customer mindsets. Involves corporate resources and cross-industry resources to drive transformation. Influences and mitigates competitive risk. Captures line-of-business wins as references for scale through insightful listening.
  • Develops and oversees the execution of account plans, leads multiple teams, coordinates with internal industry experts, identifies new opportunities, and drives revenue/consumption targets. Expands partner network and drives joint solutions, reviews opportunities with partners, and engages partners’ sellers to accelerate momentum.
  • Strategically plans for assigned accounts, prioritizes resources, engages decision makers for long-term planning, and scales strategic plans with senior leadership involvement. Documents progress in the Account Plan and ensures alignment with business priorities.

Qualifications

  • 7+ years experience in retail and consumer goods or service industry driving digital transformation, or equivalent (or Bachelor's Degree with 5+ years, or Master's with 4+ years).
  • Experience engaging with senior business and technology executives.
  • Strong understanding of cloud technology including AI, cybersecurity, and business applications.
  • Excellent communication and executive presentation skills.
  • Native-level Japanese and business-level English.

Skills

Required:Account planningExecutive stakeholder managementConsultative selling

Benefits

  • Equal opportunity employer statement included in description.
Last updated Oct 2, 2026. Interested? Apply on the company site.

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