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Senior Cloud Solution Architect

Microsoft· Cloud Solution Architecture
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Hybrid (United States)full-timePosted 3w ago

About the role

Senior Cloud Solution Architect focusing on Azure, pro-active services, and mission-critical solutions. Delivers education, assessments, and tailored guidance to maximize stability and performance of customer deployments in Azure, engages with multiple stakeholders, and participates in on-call rotations to ensure high-quality service for Mission Critical customers.

Responsibilities

  • Plan and deliver proactive and reactive support including onsite presence as needed.
  • Work within a larger virtual account team to strengthen customer relationships and work on mobile-first, cloud-first strategies for immediate and long-term service delivery plans.
  • Identify and manage goals and opportunities across Azure to improve customer solution health, performance, and availability.
  • Drive and participate in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs.
  • Work with support teams, account teams, product engineering teams and other stakeholders to ensure a streamlined customer experience.
  • Apply lessons learned for continuous process and delivery improvement for the customer.
  • Engage in meetings with customers and account teams to articulate service offerings.
  • Share and gain knowledge through communities.
  • Contribute to on-call rotations to ensure a high quality of service for the critical incidents created by Support for Mission Critical customers.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.
  • Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Skills

Required:cloud/infrastructure technologiescustomer-facing

Benefits

  • Certain roles may be eligible for benefits and other compensation.
  • Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Last updated Oct 2, 2026. Interested? Apply on the company site.

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