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Sr Finance Program Manager

Samsara· Corporate Accounting
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Remote$102k - $154.4kfull-timePosted 3w ago

About the role

Senior Escalations Program Manager responsible for managing complex customer finance escalations and driving systemic improvements across cross-functional teams, with 70% focus on complex financial escalations and 30% on programs to eliminate root causes and scale customer-facing processes.

Responsibilities

  • Own priority customer escalations end to end, including triage, action planning, cross-functional coordination, risk management, and real-time status updates to customers and executive stakeholders.

Qualifications

  • 4+ years of experience in Customer Success, Support Operations, Trust & Safety, incident management, or a related function, including direct ownership of high-severity escalations.

Skills

Required:Escalation managementCross-functional program leadershipCommunication to executive stakeholdersData-driven decision making
Last updated Oct 10, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
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