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Enablement Consultant

Samsara· Customer Success
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RemotePosted 3w ago

About the role

Remote Enablement Consultant role at Samsara in Mexico, focusing on cross-functional customer enablement to ensure successful deployment, adoption, and value realization of the Samsara IoT platform.

Responsibilities

  • Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
  • Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment
  • Create launch plans and a roadmap to increase product usage
  • Track implementation progress, participation, product adoption, and account health
  • Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers and day-to-day users of the system across numerous use cases
  • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
  • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Qualifications

  • 2+ years of experience in a senior Customer Success, account management, or consulting role. SaaS experience preferred
  • Bilingual (Spanish and English) is required
  • Strong spoken and written language skills for working with multiple teams and publishing documentation
  • This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
  • Experience supporting or working with technical products
  • Diplomacy, tact, and poise under pressure when working through customer issues
  • Bachelor’s degree from a 4-year institution
  • Candidate must be based in Monterrey, N.L., or willing to relocate

Skills

Required:Customer Success / Account ManagementBilingual Communication (Spanish & English)Technical Product SupportDocumentation & CommunicationRemote Collaboration
Nice to have:Stakeholder Management / Facilitation
Last updated Oct 3, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
Company profileWebsite

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