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Product Design Lead, IT

Rippling· Product Design
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Hybrid (San Francisco, CA), Hybrid (New York, NY), Hybrid (Seattle, WA)$174k - $290kFull-timePosted 2w ago

About the role

Product Design Lead on the IT team responsible for shaping the design strategy for Rippling IT, creating AI-native, intuitive, scalable systems for identity, devices, inventory, support, governance, and compliance, and collaborating with cross-functional teams to turn ambitious product bets into cohesive experiences across the platform.

Responsibilities

  • Help define the long-term design vision for Rippling IT, evolving a set of powerful product areas into a cohesive, AI-native platform for identity, devices, inventory, support, governance, and compliance.
  • Work at multiple altitudes: shape domain strategy, identify high-leverage customer problems, influence roadmap priorities, and sweat the end-to-end details of flows, states, edge cases, and visual polish.
  • Lead design for new product bets from discovery through early product-market fit, using customer insight, data, prototyping, and fast iteration to learn where Rippling can uniquely win.
  • Design holistic experiences for IT admins, security teams, CIOs, and employees, ensuring complex workflows remain intuitive while preserving control and depth for advanced users.
  • Partner closely with Product and Engineering to convert ambiguous, technically complex problems into simple, powerful product experiences that ship.
  • Define patterns and interaction models that make Rippling IT cohesive and scalable across products.
  • Use AI and prototyping tools to accelerate exploration, pressure-test ideas, and design proactive, intelligent IT workflows.

Qualifications

  • 8+ years of end-to-end product design experience shipping complex, high-impact products from concept through launch, then iterating based on learnings.
  • Portfolio demonstrating strong product judgment, systems thinking, and craft in ambiguous domains.
  • Experience designing technically complex products with deep workflows, permissions, edge cases, platform dependencies, or enterprise-grade controls.
  • Technical curiosity and fluency, including comfort working with engineers on AI systems, platform primitives, model behavior, evals, agentic workflows, MCPs, or related concepts.
  • Strong interaction and visual design skills, with ability to navigate between long-term vision, systems thinking, and detailed execution.
  • Relentless customer focus with domain expertise built through research, conversations, data, and feedback.
  • Excellent communication and storytelling, from async writing to persuasive presentations aligning teams around tradeoffs.
  • High ownership and bias toward action, ability to unblock dependencies and ship coherent experiences.

Skills

Required:Product designSystems thinkingInteraction designCollaboration with engineering

Benefits

  • Competitive salary
  • Benefits
  • Equity
  • Office-based collaboration culture
  • Accommodations for disabilities during hiring process
Last updated Oct 7, 2026. Interested? Apply on the company site.
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About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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