IT Systems Administrator
LangChain· Engineering
San Francisco, CA$120k - $160kFull-timePosted 2w ago
About the role
IT Systems Administrator role in San Francisco, joining the founding IT team to manage and automate LangChain’s SaaS stack, provide hands-on support, and build automation to scale operations.
Responsibilities
- Own the day-to-day administration of our SaaS stack, including maintenance, configuration changes, and license management
- Administer LangSmith, our product, and use APIs to automate admin work
- Administer identity and permissions across core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365
- Develop scripts, integrations, and reusable workflows using low or no code tools
- Connect systems through APIs and event-driven workflows to reduce manual work
- Administer Okta and user access
- Manage Okta group rules that help define our RBAC policy
- Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews
- Administer our MDM platform, Iru, to enforce policy configurations, patching, zero-touch deployment, and custom desktop environment configurations
- Automate the hardware lifecycle from procurement, assignment, return, and recycling
- Provide hands-on troubleshooting and support to employees in the office and remotely across hardware, software, networking, and SaaS tools
- Build and maintain the harness for our AI ITSM agent, including the tools, playbooks, and knowledge it needs to resolve issues on its own
- Write documentation and playbooks, and use recurring support issues to guide what to automate next
Qualifications
- 3+ years of experience in IT systems administration or IT engineering, ideally at a fast-growing startup
- Experience administering a broad SaaS stack that includes Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT
- Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows
- Comfort with REST APIs, webhooks, and API authentication methods
- Experience using coding agents (e.g. Claude Code) as part of day-to-day workflow
- Experience with a macOS MDM platform and endpoint security tooling
- Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless)
- Clear communication, with patience for non-technical users
- Annual salary range: $120,000-$160,00 USD
Skills
Required:SaaS administrationApi integration and automationIdentity management (Okta)MacOS MDM and endpoint securityNetworking fundamentals
Benefits
- Benefits include medical, dental, and vision coverage
- flexible vacation
- a 401(k) plan
- meals on in-office days in the US and more
Last updated Oct 14, 2026. Interested? Apply on the company site.
About LangChain
Engineer reliable agents
LangChain provides the engineering platform and open source frameworks developers use to build, test, and deploy reliable AI agents.
AI agentsagent engineeringbrex-fastest-growing-2025liquid-ai-recruiting-targetopen source frameworksplatform
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