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Service Technician I

Serve Robotics· Operations
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Downtown Los Angeles$22 - $24Full-timePosted 2w ago

About the role

The Service Technician I supports fleet reliability by performing preventive maintenance, structured diagnostics, and component-level repairs on Serve’s delivery robots. This role is designed for early-career technicians building proficiency within Serve’s systems and standards, with guidance on complex issues and potential to develop independent troubleshooting.

Responsibilities

  • Perform basic to moderate hardware repairs, component swaps, and preventive maintenance in accordance with established SOPs
  • Execute structured diagnostic procedures using approved hardware and software tools
  • Conduct inspections and validation testing to confirm repair effectiveness
  • Perform component-level replacements (motors, sensors, harnesses, mechanical assemblies, etc.)
  • Escalate complex or recurring failures to higher-level technicians
  • Accurately document all work in MaintainX, including detailed notes, photos, and supporting evidence
  • Ensure repair documentation supports engineering review and traceability
  • Maintain parts usage accuracy and support inventory tracking
  • Maintain organized workstations, tools, and component storage areas
  • Follow all safety procedures and proper tool-handling standards
  • Meet defined quality and throughput expectations for assigned work
  • Identify repeat repair patterns and flag potential systemic concerns
  • Provide feedback on process clarity and repair documentation standards
  • Participate in required technical and safety training

Qualifications

  • 1–3+ years of hands-on technical experience in electro-mechanical, automotive, electronics, robotics, aerospace, or similar industries
  • Demonstrated ability to perform mechanical and basic electrical troubleshooting
  • Familiarity with standard diagnostic tools (multimeter, power supply, general shop tools)
  • Experience working in shop, lab, or field-service environments
  • Strong attention to detail and documentation accuracy
  • Ability to follow structured troubleshooting processes
  • Flexibility to work weekends as part of a 5-day schedule

Skills

Required:Hands-on technical experience (electro-mechanical, automotive, electronics, robotics, aerospace)Mechanical and electrical troubleshootingDiagnostic toolsDocumentation accuracySafety proceduresWeekend availability

Benefits

  • -
Last updated Oct 8, 2026. Interested? Apply on the company site.
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