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Digital Account Executive

Microsoft· Digital Account Management
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Hybrid (United States), Los Angeles, San Diego, Houston$31.2k - $65kOn-sitePosted 2w ago

About the role

Digital Account Executive facilitates Microsoft solutions for Medium Enterprise managed clients, driving digital transformation and orchestrating cross-functional and partner resources to meet customer needs, grow pipeline, and renew/upsell across EA and CSP engagements.

Responsibilities

  • Strategically determines priority and depth for each account in the portfolio. Coordinates cross-functional resources to develop and execute against prioritization. Leverages data to craft and implement strategic plans that meet or exceed quota. Ensures cohesive plans across consumption, upsell, and renewal. Utilizes investment programs to maximize impact. Develops co-sell strategy with partners. Drives collaboration with internal and external stakeholders to achieve revenue targets. Proactively identifies and qualifies business opportunities, guiding them through the sales lifecycle. Attends to renewals and anniversaries for EA and CSP, optimizing engagement. Designs and directs actions for renewal plans. Acts as primary contact for customer engagements and orchestrates resources. Synthesizes customer interactions to maximize impact. Builds relationships with executives and decision makers. Utilizes CRM tools to track relationships and engagement. Analyzes customer satisfaction metrics and addresses trends. Oversees primary contact and ensures timely responses. Captures and synthesizes key learnings about customers. Develops deep understanding of customer business and ROI. Proactively researches accounts to identify decision makers. Maintains knowledge of Microsoft's landscape and strategies.

Qualifications

  • Bachelor’s Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 1+ year(s) sales and negotiation experience or related work experience OR 3+ years sales and negotiation experience OR equivalent experience.
  • Bachelor’s Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 5+ years sales and negotiation experience or related work experience OR 7+ years technology sales and negotiation experience OR equivalent experience.

Skills

Required:Account managementSales lifecycleCustomer relationship management (CRM)
Last updated Oct 9, 2026. Interested? Apply on the company site.

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