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Principal + Senior Technical Program Manager

Microsoft· Technical Program Management
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Redmond, WA$119.8k - $234.7kFull-timePosted 2w ago

About the role

The Cloud Delivery & Governance team leads cross-organizational programs to deliver Microsoft Defender services across global, sovereign, and regulated cloud environments, connecting product direction, customer needs, regional requirements, and technical realities to establish clear priorities and drive delivery.

Responsibilities

  • Lead cross-functional technical programs that improve the operational readiness, reliability, and delivery performance of Microsoft security services across global, sovereign, and regulated cloud environments.
  • Own program outcomes from problem definition through delivery: set success measures, milestones, dependencies, decision points, and accountability across engineering, infrastructure, operations, security, and regional teams.
  • Lead readiness and live-site improvement programs that identify service risks before launch, strengthen operational controls, and close gaps that affect customer experience, availability, supportability, or compliance.
  • Use incident trends, service telemetry, post-incident findings, and operational data to identify recurring failure patterns and prioritize corrective engineering and process work.
  • Partner with engineering teams to simplify manual or error-prone operational processes through automation, tooling, clearer runbooks, and measurable operating practices.
  • Establish execution rhythms that turn risks and incident learnings into owned actions, timely decisions, and visible progress for technical teams and senior leaders.
  • Shape the Cloud Delivery strategy and portfolio of programs for Microsoft Defender services across global, sovereign, and regulated cloud environments.
  • Partner with Microsoft Security, Azure infrastructure, product engineering, and regional teams to establish shared priorities, clarify ownership boundaries, and resolve cross-division dependencies.
  • Build the fact base for strategic decisions by bringing together customer requirements, data sovereignty and locality considerations, service architecture, regional constraints, capacity, cost, and product-roadmap information.
  • Work with product teams to understand service goals, technical limitations, dependencies, and investment plans, then translate those realities into actionable Cloud Delivery priorities.
  • Represent customer and regional needs in planning discussions, ensuring delivery strategy reflects the conditions required to serve customers in different geographies and regulatory environments.
  • Lead complex, multi-organization programs from strategy through execution, defining outcomes, milestones, decisions, risks, and measures of progress.
  • Establish planning and review mechanisms that give senior leaders a clear view of portfolio health, strategic tradeoffs, unresolved decisions, and required actions.

Qualifications

  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development - OR equivalent experience.

Skills

Required:cross-functional program leadership
Nice to have:cloud services and distributed systems

Benefits

  • Open for standard Microsoft benefits as applicable to location.
Last updated Oct 9, 2026. Interested? Apply on the company site.

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