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Principal Product Manager

Microsoft· Product Management
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Redmond, WA$142.8k - $274.8kfull-timePosted 2w ago

About the role

Help shape how millions of people find what they need. Search sits underneath almost everything people do with Microsoft Copilot and inside our apps. It's how people find answers, files and context, and it's how AI agents find what they need to act, including when writing code.

Responsibilities

  • Anticipate customer needs. Combine quantitative signals (usage, telemetry, quality metrics) with qualitative signals (listening systems, feedback channels, direct customer engagement) to uncover unmet and unknown needs across Copilot and in-app search.
  • Find the root problem. Spot patterns across customers and scenarios, connect them to known trends, identify who is affected, and size and prioritize the problem. Use evidence to influence what gets built.
  • Prioritize investments. Identify long-term, customer-informed investment opportunities. Evaluate tradeoffs with partners across the organization, and guide others toward the features and experiences that will deliver on objectives and key results (OKRs).
  • Own the roadmap. Drive the roadmap for your areas across organizational boundaries. Prioritize the backlog, align with engineering on tradeoffs, identify dependencies, and resolve difficult tradeoffs with peers.
  • Drive technology adoption. Keep evaluating emerging trends in search, retrieval and AI/ML, and champion their adoption into Copilot's core systems. Influence technical direction and quality standards across modalities and content types.
  • Build AI systems for scale. Build AI-powered systems, agents and automated workflows that help the team scale how it analyzes feedback, evaluates sentiment and generates insights, combining AI output with human judgment.
  • Lead through influence. Bring engineering, data science, research and design partners around a common vision. Provide thought leadership, and be the person leaders turn to with hard questions about search and customers.
  • Communicate with impact. Present technical strategies, results and recommendations to stakeholders, driving alignment and continuous improvement across the organization.
  • Raise the bar for the team. Coach and mentor peers in framing problems and forming hypotheses, and help build an inclusive, collaborative culture.

Qualifications

  • Bachelor's degree AND 8+ years of experience in product/service/program management or software development, or equivalent experience

Skills

Required:Customer insight gatheringProblem discovery and framingRoadmap and prioritizationAI/ML and search technologiesCross-functional leadership

Benefits

  • Benefits information available via Microsoft careers site (not enumerated in description)
Last updated Oct 9, 2026. Interested? Apply on the company site.

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