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Datacenter IT Operations Manager (ITOM)

Microsoft· Data Center Operations Management
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Hybrid (Taiwan (New Taipei City)), Hybrid (Taiwan (Taoyuan))Full-timePosted 2w ago

About the role

Microsoft Datacenter IT Operations Manager (ITOM) leading a team of individual contributors, overseeing datacenter site services and logistics within Microsoft Cloud Operations & Innovation (CO+I). Focused on delivering core infrastructure for online services, driving safety, compliance, operational stability, and people development in a global datacenter environment.

Responsibilities

  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
  • Analyzing production operations and initiating corrective actions to ensure operational stability
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
  • Learn, live, and coach the One Microsoft culture and values; Lead through change by bringing clarity, generating energy, and delivering success

Qualifications

  • Colleage/University graduated or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience
  • At least three years’ experience managing physical operations in an IT and/or Critical Environment infrastructure
  • At least two years’ experience leading and motivating a diverse, technical workforce
  • Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business

Skills

Required:Mission-critical service managementTeam leadershipOperations analysisQuality standards developmentChange management
Last updated Oct 9, 2026. Interested? Apply on the company site.

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