← All roles

Community Affairs Communications and Content Manager

Microsoft· Business Program Management
Apply on company site
Hybrid (Singapore), Hybrid (Sydney)Full-timePosted 2w ago

About the role

Microsoft Cloud Operations & Innovation (CO+I) seeks a Community Affairs Leader in APAC to oversee Community Communications and Content, partnering with internal teams to build trusted local narratives, manage stakeholder engagement, and protect reputation across APAC datacenter communities.

Responsibilities

  • Work across teams to support and develop community communications and content strategies across APAC markets.
  • Develop compelling community-focused narratives that maintain global consistency while highlighting local impact and social value.
  • Align local narratives and communications priorities with Community Affairs, Communications, Public Affairs and operational objectives.
  • Identify and develop high-impact stories across datacenter development, community investment, sustainability, education and skills, innovation and local partnerships.
  • Translate complex infrastructure, construction and operational activities into clear and engaging stories and information.
  • Drive coordination of the production of a wide range of content including community impact stories, case studies, stakeholder briefings, blog content, event materials and internal communications.
  • Build reusable narrative frameworks, messages, templates and toolkits that improve quality and consistency while preserving cultural and local relevance.
  • Partner with Community Affairs teams across APAC and with Public Affairs, Communications, policy and operational teams to gather insights and identify storytelling opportunities, moments and channels.
  • Build trusted relationships across internal stakeholder groups and with external community partners.
  • Use community insight and stakeholder feedback to inform narrative development, communications planning and internal priorities.
  • Identify priority and emerging topics for communication through media, social media and stakeholder listening.
  • Work across teams to develop clear, timely and transparent communications on topics of community interest, including jobs, workforce development, sustainability, construction impacts and local benefits.
  • Track engagement, storytelling and content performance metrics.
  • Identify best practices and successful approaches that can be scaled across APAC markets.
  • Manage agencies and vendors as required, setting clear briefs, timelines, quality standards and measurable outcomes.
  • Continuously refine content and messaging based on stakeholder feedback and outcomes in partnership with partner teams.

Qualifications

  • Bachelor’s degree in communications, marketing, public relations, public affairs, community affairs or a related field, or equivalent experience.
  • Experience in Community Affairs, Communications, Marketing, Public Relations or a related discipline.
  • Experience developing and executing a communications strategy and program across the APAC region or multiple APAC markets.
  • Experience working across multiple stakeholder groups and functions.
  • Experience managing communications or marketing agencies and vendors.

Skills

Required:Community communications strategyStorytelling and content creation
Last updated Oct 9, 2026. Interested? Apply on the company site.

About Microsoft

Cloud ComputingConsumer ElectronicsSoftwareTechnologyliquid-ai-recruiting-target
Company profileWebsite

More open roles at Microsoft