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Critical Environment Technician

Microsoft· Critical Environment Ops
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Hybrid (Multiple Locations), Milwaukee, WI, Des Moines, IA, Abilene, TX, Boydton, VA, Atlanta, GA, San Antonio, TX$23.7k - $37.1kfull-timePosted 2w ago

About the role

Technician responsible for maintaining and operating data center critical environment infrastructure within Microsoft's CO+I team, ensuring safe, reliable operations across multiple locations, with potential for 12-hour shifts and up to 25% travel.

Responsibilities

  • Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and Microsoft requirements.
  • Recognizes safe versus unsafe working conditions and responds accordingly (e.g., stop/pause tasks, stand down vendors where necessary). Escalates immediately when unsafe working conditions are observed and promotes a safe working culture to empower less experienced team members.
  • Prepares and submits required reports (e.g., turnover, preventative maintenance [PM]) and develops SOPs/DMOPs for devices and disciplines within their coverage.
  • Documents completed work using approved tools and templates and provides coaching to less experienced technicians.
  • Performs various types of maintenance (planned, predictive, corrective) and repairs following SOPs/DMOPs for electrical, mechanical, cooling systems with minimal supervision.
  • Provides escort to third-party contractors and coordinates on-site activities ensuring safe execution per risk levels and AHJ regulations.
  • Maintains documentation, reviews work orders, supports vendor field service reports, and ensures proper energizing/de-energizing of systems.
  • Coordinates MSOW, inspections, testing, and commissioning activities.
  • Documents issues from troubleshooting, ensures parameter consistency, and escalates as needed. Provides guidance to less experienced colleagues and may lead root-cause investigations.
  • Serves as subject matter expert in critical environments-related systems, monitors equipment via telemetry and CMMS, analyzes trends, and leads incident response when needed.
  • Uses central monitoring to analyze alarms, performance, and trends; advises others on CE system issues.
  • Maintains safety, performs on-site incident response, creates timelines and root-cause analyses, and updates emergency operating procedures as required.
  • Operates all systems and equipment safely and professionally within a defined discipline.

Qualifications

  • High School Diploma, GED, or equivalent.

Skills

Required:Safety complianceMaintenance and repairTroubleshooting
Nice to have:Incident response
Last updated Oct 9, 2026. Interested? Apply on the company site.

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