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Travel and Card Operations Program Manager

Microsoft· Business Program Management
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Hybrid (Dublin, Ireland)€60.3k - €102.6kFull-timePosted 2w ago

About the role

The Travel and Card Operations Program Manager will support the delivery, operational governance, optimization, and continuous improvement of Microsoft’s global corporate Travel and Card programs, helping ensure consistent, scalable, and effective program operations across a complex global environment.

Responsibilities

  • Apply an AI-first mentality to Travel and Card operations by identifying opportunities to automate repetitive work, improve decision-making, and simplify employee and operational experiences.
  • Identify practical applications of AI, automation, analytics, and workflow capabilities across travel servicing, payment operations, employee support, reconciliation, compliance, and reporting.
  • Design processes and solutions with scalability in mind, reducing reliance on manual activities and one-off operational support.
  • Use experimentation, data, operational insights, and customer feedback to continuously improve Travel and Card processes.
  • Support the adoption and operationalization of new tools and capabilities that improve program efficiency and employee experience.
  • Build effective partnerships across Procurement, Finance, Controllership, Human Resources, and other corporate functions.
  • Engage with Finance Controllers, HR Business Partners, Budget Managers, Business Managers, and other business stakeholders to understand business needs, identify operational challenges, and develop appropriate solutions.
  • Translate complex Travel and Card requirements into clear operational recommendations.
  • Facilitate working sessions and operational reviews to drive decisions, accountability, and follow-through.
  • Balance business requirements with global program standards, financial controls, operational scalability, policy requirements, and employee experience.
  • Support the effective delivery and governance of Microsoft’s global corporate travel program, driving consistency, scalability, and operational excellence across markets.
  • Monitor operational performance, service trends, employee feedback, and recurring issues to identify opportunities for program improvement.
  • Support global and regional program changes, ensuring operational requirements, stakeholder needs, and employee experience are considered throughout implementation.
  • Support the operational management, optimization and continuous improvement of Microsoft’s global corporate Card Program.
  • Support the design, implementation and ongoing management of corporate card and commercial payment solutions that improve employee experience, operational efficiency, financial controls and scalability.
  • Partner with Finance, Controllership, Procurement, card issuers, payment providers, and suppliers to implement and improve payment capabilities.
  • Identify opportunities to expand centralized, digital, and automated payment solutions that reduce manual processes and improve financial controls.
  • Monitor payment operations and supplier performance and drive resolution of recurring issues.
  • Support the development of scalable payment operating models, processes, controls, and governance.

Qualifications

  • Bachelor’s degree or equivalent experience in corporate travel, commercial payments, corporate card programs, Travel & Expense operations, or closely related disciplines.
  • Experience partnering with business stakeholders including Finance, Controllership, Procurement, Human Resources, Budget Managers, or Business Managers.

Skills

Required:AI-first mindsetOperational program management
Nice to have:Data analytics
Last updated Oct 9, 2026. Interested? Apply on the company site.

About Microsoft

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