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Snr Critical Environment Technician

Microsoft· Critical Environment Ops
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Hybrid (Sydney)full-timePosted 2w ago

About the role

Senior Critical Environment Technician (CET) based in Western Sydney, on-site in Microsoft’s Cloud Operations & Innovation (CO+I) team, responsible for maintaining and operating critical datacenter infrastructure, leading incident response, and mentoring other CE Technicians.

Responsibilities

  • Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
  • Inspect and supervise critical environment-related facility equipment (e.g., controls, HVAC, mechanical systems), building and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
  • Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
  • Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs without supervision.
  • Enhance, develop new or follow pre-existing emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
  • Perform various types of maintenance (planned, predictive, corrective) and repairs following MOPs and SOPs for CE equipment (electrical, mechanical, cooling systems) and escalate when appropriate.
  • Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within trained disciplines.
  • Provide consultation to lower-level colleagues in troubleshooting systems and problems.
  • Understand, follow, and ensure safety and security requirements (JHAs, EH&S, toolbox talks) and business processes to perform work safely, with quality and reliability.

Qualifications

  • High School Diploma, GED, TAFE or equivalent AND 3+ years mission critical services work experience OR equivalent industry work experience.
  • 3+ years industry experience in a specialized area (e.g., mechanical, electrical, controls, HVAC) or trade related field.

Skills

Required:Critical environment operationsCMMSIncident responseTroubleshooting
Last updated Oct 9, 2026. Interested? Apply on the company site.

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