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Data Center Technician

Microsoft· Data Center Technicians
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Taiwan - TaoyuanFull-timePosted 2w ago

About the role

Microsoft Data Center Technician (DCT) responsible for staging, setup, hardware deployments, diagnostics, troubleshooting, and decommissioning of hardware in onsite data centers in Taiwan; contributes to safety, quality checks, mentoring, and data center operations within CO+I.

Responsibilities

  • Perform diagnostics and troubleshooting following standard procedures, quickly identify the cause(s) of issues, and replace faulty components with minimal customer and business disruption.
  • Perform post-execution quality checks and verify grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommission hardware for simple changes and refreshes following standard procedures with minimal guidance.
  • Follow procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training aligned to the role and workload; observe more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Take pride and accountability for service quality, completeness, and user experience; demonstrate ownership of data center facilities.

Qualifications

  • High School Diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
  • Ability to work shifts, including shift assignments during non-standard business hours that may include evening, night-time, weekends, and/or holidays.
  • Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements, including Microsoft Cloud Background Check upon hire/transfer and every two years; Taiwan Passport and Taiwan Citizenship required to be eligible.

Skills

Required:Hardware troubleshootingGrounding, labeling, cablingDecommissioning hardware
Last updated Oct 23, 2026. Interested? Apply on the company site.

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