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Sales Operations Program Manager

Microsoft· Sales Operations
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Shanghai, China, Beijing, China, Hong Kong (Multiple Locations), Taiwan (Multiple Locations)full-timePosted 2w ago

About the role

The Sales Operations Manager (SOPM) will lead and modernize core Sales Operations planning and execution across the assigned Region or Area, ensuring on-time, on-strategy delivery of segmentation, territory planning, employee data management, and FY planning deliverables. Drives governance, automation, and AI-enabled ways of working while partnering with regional leaders and Global Sales Operations to scale standardized practices across Asia.

Responsibilities

  • Lead end-to-end planning and execution of segmentation, territory and related FY planning milestones.
  • Ensure planning deliverables are completed on time, aligned to MCAPS guidance, and executed with governance across all key milestones.
  • Manage planning timelines, resource alignment, FastStart execution, and communication rhythms related to the process
  • Partner with Corporate Transformation, Finance, Sales Excellence, HR, Segment leaders, and local leadership to identify risks, address execution gaps, and ensure alignment to business priorities
  • Modernize resource planning by shifting from reactive to proactive, data-driven decisions that improve coverage accuracy and business alignment.
  • Manage resource allocation, and Employee Data Management in partnership with HR, Finance, Segments, and Area leaders, including governance of in-year changes.
  • Identify and automate repetitive workflows across Sales Operations planning and execution processes.
  • Partner with AI Transformation, RevOps, GSOC, and relevant governance teams to integrate scalable AI agents and capabilities into priority workflows.
  • Support tool simplification by adopting standard toolsets, reducing redundant manual work, and retiring local reports or tools where appropriate.
  • Drive adoption of MCAPS Help, GSOC services, MSXi reporting, and standardized processes to improve efficiency, scalability, quality, and operational consistency.
  • Establish and maintain disciplined planning rhythms, leadership RoBs, operating cadences, and cross-functional governance forums.
  • Serve as a trusted partner to Regional, Area, and Sub leadership by connecting strategy to execution and escalating risks with data-driven recommendations.
  • Capture field feedback, represent Area and Region voice in global processes, and contribute to continuous improvement of tools, reporting, and sales operations services.

Qualifications

  • Good understanding of sales operations, business planning, segmentation, territory management, quota management, Blueprint, employee data, and revenue excellence processes.
  • Ability to translate business strategy into clear execution plans, governance rhythms, and operational outcomes.
  • Good analytical capability with experience using standard reporting, MSXi, BI tools, and data-driven insights to support leadership decisions.
  • Proven stakeholder management skills across leaders, Finance, HR, Sales Excellence, Segment teams, Core E&O, Transformation, and global operations teams.
  • Ability to drive simplification, standardization, automation, and adoption of scalable operating models.
  • Good communication skills, including the ability to simplify complex operational topics and influence cross-functional partners.
  • Growth mindset, inclusive leadership behaviors, learning agility, and comfort operating in a fast-changing, matrixed environment.

Skills

Required:Sales operations planningGovernance and stakeholder managementData analysis and tooling (MSXi, BI tools)
Last updated Oct 9, 2026. Interested? Apply on the company site.

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