Critical Environment Technician (CET)
Microsoft· Critical Environment Ops
Hybrid (Atlanta), Hybrid (Lithia Springs), Hybrid (Palmetto), Hybrid (East Point)$23.65/hr - $37.07/hrOn-sitePosted 2w ago
About the role
Technician role maintaining data center critical infrastructure within Microsoft's CO+I team, including monitoring, maintenance, troubleshooting, safety/compliance, and development of SOPs/MOPs for equipment across electrical, mechanical, and cooling systems.
Responsibilities
- Understands, follows, and ensures safety and security requirements and processes are met; promotes safe working culture and escalates unsafe conditions.
- Prepares and submits reports (e.g., turnover, PM); develops MOPs/SOPs/DMOPs; documents work for review; coaches less experienced technicians.
- Performs maintenance and repairs (planned, predictive, corrective) on multiple disciplines and equipment with minimal supervision; follows THA/MSOW/permit requirements; escalates as needed; maintains risk awareness.
- Escorts third-party contractors and vendors; ensures work follows scope, documentation is correct, and safety standards are met; coordinates on-site activities and reviews work orders/reports.
- Processes MSOW documents; coordinates contractor schedules; inspects equipment; participates in testing and commissioning.
- Documents issues during troubleshooting; ensures equipment settings meet parameters; performs root-cause analysis; provides guidance to less experienced colleagues; may lead troubleshooting efforts.
- Works independently on advanced tasks; acts as SME for critical environments-related systems; monitors and analyzes equipment performance; escalates as needed.
- Inspects and supervises facility equipment and grounds for unsafe or abnormal conditions; analyzes trends; utilizes telemetry and CMMS to track assets and log data; responds to incidents with emergency procedures and cross-functional coordination.
Qualifications
- High School Diploma, GED, or equivalent.
- Completion of, or current enrollment in, the Critical Environment Academy critical facilities training program (Per Scholas).
Skills
Required:Safety and complianceMaintenance planning and executionTroubleshooting and root-cause analysisCoordination with vendors/contractors
Nice to have:Data center systems knowledge
Benefits
- This job description mentions benefits information available at the linked Microsoft corporate pay page but does not list specific benefits in-text.
Last updated Oct 9, 2026. Interested? Apply on the company site.
About Microsoft
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