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Forward Deployed Strategist

Poetic· GTM
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San Francisco or New York, New York$160k - $225kFull-timePosted 2w ago

About the role

Role focused on owning and expanding strategic enterprise deployments of Poetic's automation solutions, driving adoption and scale across Fortune 500 customers from pilot to global rollout, with strong emphasis on strategy, client relationships, and operational execution.

Responsibilities

  • Manage and navigate complex organizations, building alignment across multiple stakeholders at all levels
  • Plan ahead and see around corners to ensure smooth deployments with blockers mitigated and key milestones reached
  • Conduct deep process discovery with customers, breaking down complex, ambiguous workflows into precise, actionable steps
  • Drive change management and ensure customers' teams stay informed and aligned throughout rollouts
  • Scale deployments from initial pilot to full production volume and beyond
  • Identify and codify repeatable deployment patterns, contributing insights back to our Product and Engineering teams
  • Build long-term customer relationships and proactively identify new automation opportunities throughout engagements
  • Grow accounts and scale deployments globally

Qualifications

  • 5+ years of experience in an enterprise customer-facing role such as Deployment Strategist, Account Management, or Management Consulting. Former founders with enterprise experience are also encouraged to apply
  • Significant experience navigating large enterprise customers and complex deals
  • Baseline technical fluency to engage credibly on product and implementation details (APIs, databases), or able to learn quickly
  • High agency with the ability to navigate ambiguity in complex enterprise environments
  • Ability to develop deep, trusting relationships quickly with anyone — from analysts to executives
  • Ownership mentality and willingness to do whatever it takes to make deployments successful and customers thrilled
  • Strong written and verbal communication, and project management skills to drive alignment across cross-functional teams

Skills

Required:Enterprise relationship managementChange managementStrategic planning

Benefits

  • medical coverage (Anthem BlueCross PPO, multiple plan options with 100% covered preventive care)
  • dental coverage (Beam PPO, with 100% covered preventive care)
  • vision coverage (Guardian / VSP Network)
  • health care + dependent care FSAs
  • long-term disability and life insurance
Last updated Oct 10, 2026. Interested? Apply on the company site.

About Poetic

Turn your business into software

Poetic is AI that learns your rules and follows them every time, handling end-to-end processes and expanding the breadth and depth of what you can automate.

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