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Implementation Consultant

Samsara· Customer Success
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Remote$79.2k - $102.5kfull-timePosted 2w ago

About the role

Implementation Consultant for Samsara’s Mid-Market IoT deployments, focusing on onboarding, adoption, and successful deployment of Samsara’s IoT platform for customers across industries from trucking to utilities.

Responsibilities

  • Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
  • Manage the deployment of Samsara technology to Mid-Market customers, enabling customers to achieve quick time to value in their investment
  • Create launch plans and a roadmap to increase product usage
  • Track implementation progress, participation, product adoption, and account health
  • Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases
  • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
  • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Qualifications

  • 2-4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Mid-Market SaaS experience preferred
  • English and French fluency
  • This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
  • Experience supporting or working with technical products
  • Excellent consultative skills with experience in end-to-end system implementations
  • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
  • Diplomacy, tact, and poise under pressure when working through customer issues
  • Bachelor’s degree from a 4-year institution

Skills

Required:Customer SuccessProject managementTechnical product expertiseBilingual (English & French)

Benefits

  • Flexible working arrangements (remote model)
  • Professional development stipend
  • Comprehensive health and parental leave plans
  • Rewards and compensation above market for top performers
Last updated Oct 10, 2026. Interested? Apply on the company site.

About Samsara

Samsara | The Connected Operations Platform

Samsara's connected operations platform helps 20,000+ operations improve safety, cut costs, and run smarter — built with operators.

Fleet TelematicsCameras and VideoDriver ExperienceSafety Reporting & InsightsEquipment ManagementIntegrated platformAI-powered analyticsFleet Intelligence
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