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Manager, Partner Growth

Cardless· Business Development
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San Francisco$122k - $155kFull-timePosted 1w ago

About the role

Manager of Partner Growth responsible for owning and expanding the portfolio of live Cardless brand partners, acting as the primary post-signing relationship owner, triaging issues, and driving growth within existing accounts.

Responsibilities

  • Own the Partner Relationship: serve as the primary point of contact for partners in your portfolio, understand each partner's business and goals, build relationships with operators and executives, represent Cardless internally to capture partner needs.
  • Grow the Value of Existing Programs: track performance (activation, spend, retention), identify and pitch expansion opportunities, provide a data-driven point of view comparing programs across the portfolio, align roadmap priorities with partner impact.
  • Triage and Resolve Issues Across the Business: be the first call for outages or complaints, pull in the right teams quickly, distinguish urgent issues from routine friction, close the loop with partners.
  • Spearhead and Create the Partner Growth Process: run regular business reviews, maintain a current view of account health, maintain CRM and escalation logs, provide regular reporting on portfolio health and opportunities.

Qualifications

  • 5-10 years in business development, partnerships, sales, or account management with meaningful exposure to financial services (bank, card issuer, or payment network)
  • Track record of cultivating and growing major enterprise partnerships with milestones, processes, and revenue growth
  • Payments expertise with working knowledge of schemes, payments risk and fraud, and payments basics

Skills

Required:Relationship StewardshipFinancial Services FluencyOperational DisciplineCommunication and PresenceCross-Functional OrchestrationJudgment and Autonomy

Benefits

  • Meaningful Start-up equity
  • 100% health, vision & dental primary coverage
  • 75% health, vision & dental dependent coverage
  • Catered lunches
  • $250/month Commuter benefit
  • Parental leave
  • Team building events & happy hours
  • Flexible PTO with minimum 15 days
  • Apple equipment
  • 401k plan
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Cardless

Build credit into your product experience.

Build credit into your product experience. Run it end to end with modular APIs, pre-built components, analytics, and full-service infrastructure.

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