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Professional Services Manager

Abacum· Operations
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Hybrid (US)Full-timePosted 1w ago

About the role

Role focused on end-to-end delivery of Abacum implementations, pre-sales collaboration, project management, and strategic advisory to maximize value realization from the Abacum platform for finance teams.

Responsibilities

  • Own end-to-end delivery of Abacum implementation projects, from pre-sales scoping through kickoff and delivery, driving customers to success and value realization on the platform.
  • Partner with Sales during the pre-sales cycle to scope projects, size effort, and present and walk clients through the SOW, setting the right expectations before the deal closes.
  • Build project documents, sprint plans, budgets, and resource plans tailored to project and delivery model.
  • Manage implementations that involve both direct customer delivery and delivery through partners, holding partners to the same quality bar as internal delivery.
  • Manage scope, risk, and change control, escalating early using our governance processes.
  • Act as the trusted advisor to client stakeholders; not just running the plan, advising on process and org changes needed to get value from the platform.
  • Coordinate with Product, Support, Sales, Customer Success, and delivery partners to keep a single, coherent client experience.
  • Get hands-on with the product itself, deep enough to unblock the team on platform or FP&A concept questions without escalating.
  • Contribute directly to how we deliver: developing/deploying Ai to speed up delivery and enhance the customer experience, refining templates, sprint cadences, and design-phase practices as we continually evolve our methodology.
  • Mentor junior delivery team members and, where relevant, partner-side consultants on delivery standards and quality bar.

Qualifications

  • 4+ years of hands-on experience implementing a financial planning/EPM platform; this is a requirement, not a nice-to-have.
  • Experience scoping projects pre-sale and presenting SOWs directly to clients, comfortable being in the room before the deal is signed, not just after handoff.
  • Direct experience managing implementations delivered through third-party partners or resellers, alongside those delivered directly to customers.
  • Working knowledge of FP&A processes (budgeting, forecasting, reporting, consolidation), enough to challenge a client's assumptions, not just document them.
  • Working knowledge of other planning use cases such as workforce planning and others is a bonus.
  • Track record managing multi-stakeholder, multi-workstream projects with both technical and change-management components.
  • Ability to read a scope document critically and flag risk before it becomes a delivery problem.
  • Proficiency with SaaS project tools and Agile/hybrid methodologies.
  • Excellent at client-facing communication, comfortable presenting to and influencing senior finance stakeholders.
  • Formal Project Management Qualifications are a plus, not a requirement.

Skills

Required:FP&A platform implementationPre-sales scoping & SOW presentationMulti-stakeholder project managementClient-facing communicationSaaS project tools & Agile/hybrid methodologies

Benefits

  • Competitive compensation including equity package
  • Competitive vacation policy
  • Medical Insurance
  • L&D budget
  • Access to Meditopia (wellbeing platform)
  • Language courses (English / Spanish)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Abacum

The agentic FP&A platform that helps Finance teams drive business…

Finance teams get instant access to all the operational and financial metrics in one place. With a single click, Finance teams automate management reporting, forecast revenue, plan headcount, budget OPEX, and run multiple scenarios. Abacum perfectly balances entreprise-grade flexibility with consumer-grade ease of use. Our powerful, intuitive multi-dimensional modeling engine and collaborative workflows make business partnering seamless. With more than $100M raised, Abacum powers industry leaders such as CoreWeave, Strava, Replit, Abridge, BetterUp, Placer.ai, Kajabi, Aiven, Dish Networks, and hundreds more. Finance teams rate Abacum as the best FP&A solution for mid-market companies, with a 4.8/5 rating on G2 - higher than any competitor.

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