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Senior Strategy & Operations Lead, US Tax Operations

Rippling· Operations
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San Francisco, CA$81.8k - $122.8kFull-timePosted 1w ago

About the role

Role to build and own the operating cadence, reporting, accountability mechanisms, and planning processes for US Tax Operations to operate effectively at scale, with potential to grow into leading a dedicated operations function and managing a small team as the function matures.

Responsibilities

  • Own the operating cadence: Establish and maintain the planning, review, and follow-through processes that keep US Tax Operations leadership aligned on priorities, progress, and risks.
  • Build executive-ready reporting: Develop and maintain clear reporting that gives leadership an accurate, current view of progress against annual operating plan goals, including risks, delays, and root causes.
  • Drive accountability: Track action items, decisions, and commitments from recurring leadership forums, ensuring clear ownership and timely follow-through.
  • Lead capacity planning: Partner with pillar leads to translate projected workload and growth into hiring plans, including planning for extended international hiring lead times.
  • Solve ambiguous operating problems: Identify operational gaps, create structured solutions, and drive cross-functional initiatives through completion with minimal oversight.
  • Build a scalable operating function: Help define and integrate new specialist roles, including a Systems Lead and Quality & Enablement Lead, and establish the management structure needed as the function grows.
  • Measure success and operating discipline: Ensure initiatives are tracked accurately, commitments are completed, and risks are surfaced early with clear explanations and corrective actions.

Qualifications

  • Experience in management consulting, strategy and business operations, program management, or a similar role in a fast-paced, high-growth environment.
  • Demonstrated ability to take ambiguous problems or loosely defined mandates and turn them into structured plans, processes, and measurable outcomes.
  • Strong project and program management skills, including the ability to coordinate multiple stakeholders, manage competing priorities, and drive initiatives through completion.
  • Excellent written and verbal communication skills, with the ability to translate complex or ambiguous priorities into clear plans, actionable updates, and executive-ready reporting.
  • Strong organizational skills and attention to detail, with the ability to maintain accurate tracking of goals, commitments, decisions, and progress.
  • Ability to operate independently with significant autonomy and influence stakeholders without formal authority.
  • Sound judgment, a results-oriented mindset, and the ability to identify when work is off track, understand why, and drive corrective action.
  • Experience building operating cadences, business reporting, accountability mechanisms, or planning processes for a growing organization.
  • Experience with capacity planning, workforce planning, or translating workload forecasts into hiring plans.
  • Experience partnering with senior leaders and cross-functional teams to drive operational improvements.
  • Experience with Jira or a similar project and initiative-tracking system is a plus.
  • People management experience, or a strong interest in developing as a people leader, is a plus.

Skills

Required:Management consulting or strategy/operations experienceStructured problem solvingProject and program managementExecutive communicationCapacity planning / workforce planningCross-functional collaboration
Nice to have:Jira or similar tracking system
Last updated Oct 14, 2026. Interested? Apply on the company site.
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Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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