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Manager, Workplace (West Coast)

Rippling· Real Estate & Workplace
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Hybrid (San Francisco, CA), Hybrid (Seattle, WA), Hybrid (Austin, TX)$111k - $185kfull-timePosted 1w ago

About the role

West Coast Workplace Manager to own day-to-day operations and operational readiness of Rippling’s West Coast offices (SF HQ, Seattle, Austin). Hands-on leader balancing strategy and execution to scale the Workplace team with playbooks, processes, and vendor management.

Responsibilities

  • Lead the daily operations of Rippling’s West Coast workplace operations, with a strong focus on our San Francisco headquarters.
  • Manage, coach, and develop a team of Workplace Coordinators through practical ownership of projects, documentation, systems, and cross-functional work.
  • Proactively identify issues, respond quickly to employee needs, and ensure operational standards are being met in real time.
  • Oversee core workplace services including facilities, janitorial, supplies, mail/package handling, food and beverage, conference rooms, visitor support, and general office readiness.
  • Use data from tickets, employee feedback, walkthroughs, incidents, and team observations to identify patterns and improve the employee experience.
  • Support office openings, moves, decommissions, and other workspace changes as part of the team’s broader operational rhythm.
  • Create, improve, and standardize workplace programs, SOPs, playbooks, and trackers that help the global Workplace team operate consistently across offices.
  • Identify manual or repetitive workflows that should become templates, automations, dashboards, forms, or lightweight internal tools.
  • Balance consistency with local office nuance, ensuring standards are useful in practice rather than theoretical.
  • Build practical project plans, timelines, employee communication plans, and onsite readiness plans for major workplace changes.
  • Manage regional vendors, ensuring vendors meet quality, responsiveness, cost, and service expectations.
  • Own vendor escalations and recurring business reviews, translating feedback into clear corrective actions.
  • Support budget planning, invoice review, and purchase approvals for West Coast workplace operations.
  • Make practical tradeoffs that reflect Rippling’s operating principles: frugality, urgency, and high standards.
  • Evaluate when to insource, outsource, renegotiate, simplify, or change vendors based on operational need and employee impact.
  • Act as a trusted operational partner to leaders and teams who depend on the office experience.
  • Translate employee feedback and business needs into specific workplace improvements.
  • Partner with Workplace Technology and IT on AV and Network issues, control access tooling, and office technology reliability.
  • Coordinate across business stakeholders to ensure workplace changes are practical, well-communicated, and executed on time.

Qualifications

  • 7+ years of experience in workplace operations, including 3+ years management experience in high-growth technology or multi-site workplace environments.
  • Strong hands-on operational instincts; you notice the details, solve problems quickly, and don’t wait for someone else to own the issue.
  • Strong project management, written, and verbal communication skills, including the ability to manage timelines, dependencies, stakeholders, vendors, budgets, and onsite execution.
  • Comfort operating in a fast-paced, high-change environment where priorities shift and execution speed matters.
  • Strong judgment around employee experience, cost discipline, vendor performance, and operational risk.
  • Experience building SOPs, playbooks, trackers, intake processes, dashboards, or other systems that make operations more scalable.

Skills

Required:People managementVendor managementProject managementCommunication
Last updated Oct 14, 2026. Interested? Apply on the company site.
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About Rippling

#1 Workforce Management System | HR, IT, Finance

Rippling eliminates the friction from running a business, combining HR, IT, and Finance apps on a unified data platform.

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