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Implementation Specialist

Hawk· Customer
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Hybrid (London)Full-timePosted 1w ago

About the role

Hawk is seeking an Implementation Specialist to transform customer requirements into a functioning AML/fraud detection solution, from contract signing through go-live, including data mapping, configuration, testing, training, and project management.

Responsibilities

  • Requirements and needs assessment: gather and analyse the customer's AML, fraud and screening requirements and advise on best-practice configuration.
  • Configuration: translate policies, screening algorithms, regulatory requirements and risk factors into Hawk's setup, covering rules, screening, customer risk rating and workflows.
  • Data mapping and integration: lead the technical deployment and integration with the customer's systems, via API or batch mechanisms.
  • Testing and go-live: support the customer through testing, UAT and sign-off, troubleshoot issues, and support a successful transition to a production environment.
  • Training and enablement: deliver training to the customer's teams from a functional as well as technical standpoint.
  • Project management: plan and run the implementation from signature to go-live on time and within scope, with documentation and regular stakeholder updates, combining hands-on work with project leadership.
  • Primary contact: be the first point of contact for implementation questions and issues.
  • Collaboration and feedback: work closely with Customer Value Partners for a smooth implementation, and bring actionable customer feedback and gaps to Product, Development and Hawk's GTM organisation.
  • Document every configuration decision and the reasoning behind it, so the setup holds up when the customer's auditor or regulator asks why a rule was set the way it was.
  • Manage each implementation task and the implementation success as an outcome you own, as directed by our Customer Value Partner, resulting in activity completion and a go-live on the dates you committed to.

Qualifications

  • 6+ years in implementation consulting or solution consulting, with at least 3 of those years hands-on implementing AML, fraud or screening solutions.
  • Subject matter expertise in AML and compliance. Familiarity with typologies, regulatory expectations, and monitoring programmes as well as AI review.
  • Ability to defend a rule set in front of an MLRO.
  • Hands-on data skills: SQL, APIs, CSV and JSON, and data modelling. Familiarity with SWIFT MT, ISO 20022, SEPA and card data.
  • Integration literacy: comfortable with APIs, JSON payloads, SFTP configurations and SSO (production coding not required).
  • Proven track record of delivering complex implementations to go-live, ideally in parallel for banking/financial clients.
  • Stakeholder alignment and clear communication in English (written and spoken).
  • Degree in computer science, information systems, engineering, finance or related field, or equivalent practical experience.

Skills

Required:AML compliance knowledgeData mapping and integrationSQLAPIs and JSONCommunication
Nice to have:SFTP and SSO
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Hawk

Increase your risk coverage. Improve efficiency.

Award-winning AML & CFT technology powered by explainable AI increases your risk coverage, helps you identify more crime, and reduces your false positives.

AMLCFTfinancial crimeexplainable AItransaction monitoringpayment screeningcustomer screeningrisk rating
Company profileWebsite

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