← All roles

Implementation Specialist

Hawk· Customer
Apply on company site
Hybrid (Munich), Hybrid (Berlin)Full-timePosted 1w ago

About the role

Implementation Specialist at Hawk responsible for transforming customer requirements into a functioning AML, fraud, and screening solution, supporting go-live, data mapping, configuration, testing, training, and project management to maximize value from Hawk's AI-enabled monitoring platform.

Responsibilities

  • Requirements and needs assessment: gather and analyse the customer's AML, fraud and screening requirements and advise on best-practice configuration.
  • Configuration: translate policies, screening algorithms, regulatory requirements and risk factors into Hawk's setup, covering rules, screening, customer risk rating and workflows.
  • Data mapping and integration: lead the technical deployment and integration with the customer's systems, via API or batch mechanisms.
  • Testing and go-live: support the customer through testing, UAT and sign-off, troubleshoot issues, and support a successful transition to a production environment.
  • Training and enablement: deliver training to the customer's teams from a functional as well as technical standpoint.
  • Project management: plan and run the implementation from signature to go-live on time and within scope, with documentation and regular stakeholder updates, combining hands-on work with project leadership.
  • Primary contact: be the first point of contact for implementation questions and issues.
  • Collaboration and feedback: work closely with Customer Value Partners for a smooth implementation, and bring actionable customer feedback and gaps to Product, Development and Hawk's GTM organisation.
  • Document every configuration decision and the reasoning behind it, so the setup holds up when the customer's auditor or regulator asks why a rule was set the way it was.
  • Manage each implementation task and the implementation success as an outcome you own, as directed by our Customer Value Partner, resulting in activity completion and a go-live on the dates you committed to.

Qualifications

  • 6+ years in implementation consulting or solution consulting, with at least 3 of those years hands-on implementing AML, fraud or screening solutions.
  • Subject matter expertise in AML and compliance. Familiar with typologies, patterns, regulatory expectations, monitoring programmes and AI implications.
  • Ability to defend a rule set in front of an MLRO.
  • Hands-on data skills: SQL, APIs, CSV and JSON, data modelling; familiarity with SWIFT MT, ISO 20022, SEPA and card data.
  • Integration literacy: comfortable with APIs, JSON payloads, SFTP configurations and SSO (production coding not required).
  • Proven track record delivering complex implementations to go-live on time, ideally for banking/financial clients.
  • Stakeholder alignment and communication in English.
  • Degree in computer science, information systems, engineering, finance or related field, or equivalent practical experience.

Skills

Required:Requirements gatheringPolicy and rules configurationData mapping and integrationTesting and UATTraining and enablementProject managementStakeholder management
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Hawk

Increase your risk coverage. Improve efficiency.

Award-winning AML & CFT technology powered by explainable AI increases your risk coverage, helps you identify more crime, and reduces your false positives.

AMLCFTfinancial crimeexplainable AItransaction monitoringpayment screeningcustomer screeningrisk rating
Company profileWebsite

More open roles at Hawk