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Site Reliability Engineer

ElevenLabs· Engineering & Product
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RemoteFull-timePosted 1w ago

About the role

Site Reliability Engineers to set the reliability standard across ElevenLabs’ platforms, collaborating with product and engineering teams to define reliability targets, build tooling to measure them, and shape architecture and practices for resilience at scale.

Responsibilities

  • Design and run disaster recovery programmes, setting ambitious recovery targets and testing against them regularly.
  • Define SLAs and SLOs with each product team, and build the tooling to track them by product and customer.
  • Own how we detect, respond to and learn from incidents, including alerting design, the incident process and post-mortems, and our on-call process.
  • Build AI-assisted investigation and auto-resolution, from agent-led diagnosis to automated remediation.
  • Embed with product teams to shape architecture and engineering practices for resilience at scale.

Qualifications

  • Hands-on experience running production systems at scale as an SRE, infrastructure engineer or similar, with a track record of measurably improving reliability.
  • Strong background in backend development, and a habit of solving reliability problems with code and automation.
  • Experience owning incident response, on-call and post-mortems, and driving fixes through to completion.
  • Experience with observability and alerting, and with defining and tracking SLOs or SLAs.
  • Solid grounding in Kubernetes and cloud infrastructure (GCP and AWS preferred)

Skills

Required:Production systems reliabilityBackend developmentIncident response and post-mortemsObservability and alertingKubernetesCloud infrastructure

Benefits

  • Learning & development: annual discretionary stipend.
  • Social travel: annual discretionary stipend to meet up with colleagues.
  • Annual company offsite: team gatherings in various locations.
  • Co-working: monthly stipend for remote employees.
Last updated Oct 14, 2026. Interested? Apply on the company site.
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