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Privacy Program Manager

ElevenLabs· Legal
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New YorkFull-timePosted 1w ago

About the role

Experienced Privacy Program Manager to join ElevenLabs’ Legal Team and scale the global privacy program by translating privacy requirements into scalable processes across the company and managing day-to-day privacy initiatives.

Responsibilities

  • Manage and continuously improve ElevenLabs’ global privacy program, translating legal and regulatory requirements into scalable operational processes and controls.
  • Own and coordinate privacy compliance workflows across frameworks including GDPR, CCPA/CPRA, US state privacy laws, HIPAA, and applicable biometric privacy requirements.
  • Manage privacy impact assessment processes, including Privacy Impact Assessments (PIAs), Data Protection Impact Assessments (DPIAs), and assessments involving AI systems, biometric data, voice technologies, health information, and other sensitive data.
  • Partner with Product, Engineering, Legal, and Security teams to operationalize privacy-by-design throughout the product development lifecycle.
  • Maintain data inventories, records of processing activities (RoPAs), data flow documentation, and other privacy governance records.
  • Manage processes for data subject and consumer rights requests, including access, deletion, correction, and opt-out requests, ensuring timely handling.
  • Partner with Security and Legal on third-party and vendor privacy assessments, data processing requirements, and privacy-related risk remediation.
  • Support privacy incident response and regulatory or customer inquiries by coordinating documentation, stakeholders, timelines, and follow-up actions.
  • Implement and administer privacy tooling and automation to improve efficiency and scalability, including consent management and cookie/tracking configurations.
  • Develop privacy program metrics, dashboards, and reporting to track compliance and communicate program maturity and priorities.
  • Develop and maintain privacy policies, procedures, playbooks, templates, and internal guidance.
  • Coordinate privacy training and awareness initiatives across the company.

Qualifications

  • 6+ years of experience in privacy program management, privacy operations, data governance, compliance, or related field, ideally in tech/SaaS/AI.
  • Experience operationalizing privacy requirements under GDPR, CCPA/CPRA, US state privacy laws, HIPAA, biometric privacy requirements.
  • Technical mindset to read data flow diagrams and translate between legal requirements and engineering implementation.
  • Experience building or improving privacy review processes, PIAs/DPIAs, or privacy control frameworks.
  • Hands-on experience managing consent management platforms and cookie/tracking compliance, including configuration and coordination with marketing/tech teams.
  • Familiarity with SOC 2, ISO 27001 or similar security/privacy frameworks.
  • Privacy certifications such as CIPP/US, CIPP/E, CIPM, or CIPT are a plus.
  • Excellent project management, communication, stakeholder management, and problem-solving skills.

Skills

Required:Privacy program managementRegulatory frameworksPrivacy by designPIA/DPIAData inventories & RoPAsConsent management

Benefits

  • Annual discretionary professional development stipend.
  • Annual discretionary social travel stipend.
  • Annual company offsite.
  • Co-working stipend if not located near main hubs.
Last updated Oct 22, 2026. Interested? Apply on the company site.
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