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Value Strategist

ElevenLabs· Revenue
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RemoteFull-timePosted 1w ago

About the role

Senior individual contributor role within ElevenLabs' global Revenue organization focused on identifying, quantifying, and realizing business value across ElevenLabs products, with primary focus on ElevenAgents. Spans the full customer lifecycle from early sales through deployment, renewal, and expansion. Builds frameworks, benchmarks, calculators, and playbooks to articulate and measure value across Enterprise, Mid-Market, and Commercial accounts.

Responsibilities

  • Shape value from the beginning. Partner with Revenue teams and prospects early in the sales cycle to understand customer priorities, identify high-value opportunities, and establish the business case for investing in ElevenLabs.
  • Build our global value strategy. Develop the frameworks, benchmarks, calculators, discovery approaches, and playbooks that define how ElevenLabs approaches value across industries and use cases.
  • Scale what works. Turn bespoke work with our largest customers into repeatable approaches that enable our Enterprise, Mid-Market, and Commercial teams to articulate and measure value without requiring bespoke support for every customer.
  • Identify where ElevenLabs can have the greatest impact. Develop a deep understanding of a customer's business, workflows, economics, and strategic priorities to determine which use cases have the greatest potential and why.
  • Quantify the opportunity. Build rigorous financial and operational models that translate ElevenLabs use cases into measurable outcomes across revenue, cost, productivity, customer experience, and other relevant dimensions.
  • Define how value will be proven. Establish success metrics and measurement approaches for proofs of concept and deployments so that customers and ElevenLabs have a shared understanding of what success looks like from the outset.
  • Measure value realization. Partner with customers and internal teams after deployment to understand the impact ElevenLabs is delivering, identify gaps between expected and realized value, and determine where additional opportunities exist.
  • Support expansion and long-term customer value. Use insights from existing deployments to help customers understand what they have achieved and identify where ElevenLabs can drive additional impact.
  • Work directly with the data. Analyze customer and industry data, build models, pressure-test assumptions, and develop recommendations yourself.
  • Partner with Deployment. On strategic accounts, work alongside Deployment Strategists who own the account-level business case, contributing methodology and capturing what works into reusable assets.
  • Influence senior stakeholders. Communicate complex analysis simply and credibly, and engage with senior leaders internally and externally when the opportunity requires it.

Qualifications

  • 10+ years of relevant experience across operating roles, strategy, management consulting, analytics, finance, customer strategy, or other roles requiring rigorous business problem solving.
  • Strong operating judgment. You understand how businesses work and can quickly get underneath a customer's operating model, workflows, economics, and strategic priorities.
  • Exceptional analytical ability. You can personally build sophisticated financial and operational models, work with incomplete or imperfect information, make assumptions explicit, and turn analysis into decisions.
  • Structured problem solving. You are comfortable starting with an ambiguous question and developing a rigorous approach to answering it.
  • Customer credibility. You can work directly with customers across functions and levels, ask incisive questions, challenge assumptions constructively, and establish trust quickly.
  • Commercial judgment. You understand how business value connects to technology investment decisions and can partner closely with Revenue teams while maintaining an objective, customer-first perspective.
  • Excellent communication. You can distill complex analysis into a clear point of view and communicate it effectively in writing and verbally.
  • A builder mentality. You are excited to start by doing the work yourself, learn from customers, and turn what works into scalable methodologies and tools.
  • Comfort with ambiguity and pace. You can move quickly across industries, customer types, and use cases while maintaining a high bar for analytical rigor.
  • Ability to operate globally. You are comfortable partnering with teams and customers across regions and traveling when valuable for customer work.
  • Willingness to travel. Must be willing and able to travel up to 10% of the time.

Skills

Required:Value modelingStrategic communicationClient/stakeholder management

Benefits

  • Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
  • Growth paths: Opportunities to drive impact beyond your immediate role and responsibilities.
  • Learning & development: Annual discretionary stipend for professional development.
  • Social travel: Annual discretionary stipend to meet up with colleagues.
  • Annual company offsite: Team gathering each year in new locations.
  • Co-working: Monthly co-working stipend if not located near main hubs.
Last updated Oct 15, 2026. Interested? Apply on the company site.
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