Director, AI Solutions Strategy & Planning
About the role
Director level role focused on shaping go-to-market, pricing, and commercialization strategy for Instacart's AI-driven retailer solutions, collaborating cross-functionally to scale AI offerings for grocery retailers.
Responsibilities
- Define and execute a comprehensive GTM strategy for AI-driven solutions, including positioning, pricing frameworks, and retailer onboarding playbooks across consumer experiences, ecommerce analytics, and retailer workflows.
- Establish cross-functional alignment with Product, Sales, Marketing, Finance, and Legal with governance forums and transparent decision processes across GTM and product teams.
- Launch pilot programs and experimentation frameworks, validating AI-powered products with retailer feedback and iterating based on measurable performance metrics.
- Enable Sales teams with AI-specific strategies, enablement materials, and training to accelerate adoption and pipeline velocity.
- Provide market intelligence and competitive analysis to inform product and commercialization decisions, ensuring solutions remain competitive and scalable.
Qualifications
- 8+ years of experience in strategy, product commercialization, or GTM planning with a track record of defining and executing strategies for emerging offerings and driving measurable market impact.
- Experience developing GTM strategies for AI-powered products, retailer solutions, or enterprise technology platforms.
- Deep understanding of AI technologies with the ability to translate technical concepts into business value for diverse audiences.
- Expertise in product positioning, pricing frameworks, and solution packaging.
- Strong analytical capabilities, including modeling, forecasting, and evaluating solution performance.
- Exceptional cross-functional leadership with experience influencing Product, Sales, Marketing, Legal, and Finance.
- Excellent written and verbal communication skills for simplifying complex concepts and presenting to internal and external audiences.
- Strong quantitative skills to inform opportunity sizing, impact assessment, pricing strategy, and financial outlook in partnership with cross-functional peers.
- Ability to operate effectively in ambiguous and rapidly changing environments with a focus on iterative learning and innovation.
Skills
Benefits
- Highly market-competitive compensation and benefits in each location where employees work.
- Eligibility for new hire equity grants and annual refresh grants.

About Instacart
Marketplace for grocery delivery and pickup
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.
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