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Senior Critical Environment Technician

Microsoft· Critical Environment Ops
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Mount Pleasant, WI$34.13/hr - $56.54/hrfull-timePosted 1w ago

About the role

Senior Critical Environment Technician (SCET) supporting Microsoft Cloud Operations & Innovation (CO+I); responsible for maintaining datacenter critical infrastructure, safety/compliance, maintenance, incident response, and mentoring others, with travel up to 25% and 12-hour shifts as needed.

Responsibilities

  • Understands, follows, and ensures safety and security requirements (e.g., JHAs, toolbox talks) and processes are met; promotes safe working culture and escalates unsafe conditions.
  • Processes MSOW documents; coordinates with contractors; performs inspections and participates in testing/commissioning; develops and reviews SOPs/DMOPs; coaches others on technical and procedural training.
  • Performs various maintenance (planned, predictive, corrective) across multiple disciplines/equipment with no supervision; acts as SME for one discipline; adheres to THA, MSOW, and permit requirements; documents tasks; coordinates with vendors and stakeholders.
  • Acts as subject matter expert in troubleshooting for multiple equipment/systems; ensures parameter consistency; escalates as needed; provides guidance to less experienced colleagues; leads troubleshooting and incident investigations.
  • Provides escort to third-party contractors and vendors; ensures security and proper on-site procedures; coordinates vendor activities and reviews field service reports as needed.
  • Serves as an expert in inspection/monitoring of critical environment equipment (HVAC, electrical, mechanical); monitors alarms and site status via telemetry; develops predictive analyses from data trends; leads incident response and emergency procedures.
  • Operates CMMS to track assets, manage work orders, and coach others in CMMS usage; maintains documentation and reports related to building management systems.

Qualifications

  • High School Diploma, GED, or equivalent AND 3+ years mission critical services work (data centers, manufacturing, hospitals, etc.) OR equivalent experience.
  • 1+ year experience in a specialized area (e.g., mechanical, electrical, controls) or related field.

Skills

Required:Safety governance and complianceMaintenance planning and executionTroubleshooting and root-cause analysis
Last updated Oct 16, 2026. Interested? Apply on the company site.

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