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Critical Environment Technician Manager (Night Shift)

Microsoft· Critical Environment Ops
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Hybrid (Chicago, IL), Hybrid (Northlake, IL)$75.4k - $167.9kfull-timePosted 1w ago

About the role

Data Center Critical Environment Technician Manager role for Microsoft CO+I, leading maintenance, operations, safety, and incident response across datacenter environments with 12-hour shifts, travel up to 25%, and on-site work.

Responsibilities

  • - Occasional climbing of ladders. Frequent climbing of stairs and/or ramps. Prolonged standing. Occasional lifting up to 25lbs / 11kg without assistance. Occasional lifting 25-50lbs / 11-22.5kg with lift assistance. Occasional push or pull 50-75 lbs / 22.5-34kg with assistive device. Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria. Normal color vision for electrical work, defined via standard medical terms and applicable criteria.
  • - Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.
  • - May travel up to 25%, typically domestically for training and/or supporting another site. May work 12-hour shifts, including shift assignments during non-standard business hours such as evenings, nights, weekends, and holidays.
  • - Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures are met, to properly perform work in a safe, quality, and reliable manner in accordance to applicable Authority Having Jurisdiction (AHJ) regulations, and Microsoft requirements. Recognizes safe versus unsafe working conditions and responds accordingly (e.g., stop/pause tasks, stand down vendors where necessary). Escalates immediately when unsafe working conditions are observed and promotes a safe working culture to empower less experienced team members. Participates in required meetings, trainings, and necessary handoffs. Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EHS) objectives. Actively maintains safe working conditions at all times. Proactively ensures safety and security requirements are followed and met for the work of themselves and others.
  • - Guides, oversees, and performs various types of maintenance (e.g., planned, predictive, corrective) and repairs for multiple disciplines and multiple equipment types of increasing complexity with no supervision, while serving as a subject matter expert for one discipline.
  • - Provides and/or assigns team members to provide necessary escort to third-party contractors, sub-contractors, vendors, and service providers on site for all procedure levels of risk (LOR).
  • - Processes method statement of work (MSOW) documents. Leads and provides guidance on coordinating activities and establishing associated schedules with contractors. Performs inspections of equipment in a facility. Participates in testing and commissioning activities.
  • - Acts as a subject matter expert, performing troubleshooting independently for multiple equipment, systems, subsystems, and component types. Documents issues found in troubleshooting process within appropriate systems per process and procedure as needed. Ensures equipment and system settings are consistent with established parameters and designs.
  • - Takes part in, and oversees team in the inspection and supervision of critical environment-related facility equipment and monitors site status. Utilizes telemetry and monitoring platforms to identify alarms and trends. Oversees incident response and emergency procedures.
  • - Operates and maintains systems and equipment across electrical, mechanical, and controls disciplines. Leads on-call incident management and coordinates with leadership for mitigation and resolution.
  • - Uses CMMS to track assets, manage work orders, generate reports, and maintain data integrity.

Qualifications

  • - High School Diploma, GED, or equivalent.
  • - 5+ years mission critical services work / applied learning experience in data centers or similar critical environments OR equivalent experience.

Skills

Required:Safety managementMaintenance planning and executionTroubleshootingIncident management
Last updated Oct 16, 2026. Interested? Apply on the company site.

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