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Senior Director, Solution Area Specialist-AI Business Solutions

Microsoft· Solution Area Specialists
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Los Angeles, CA, Irvine, CA, San Francisco, CA, Seattle, WA, Minneapolis, MN, Dallas, TX, Chicago, IL$133k - $222.7kfull-timePosted 1w ago

About the role

Senior Director leading and developing a team of AI workforce solution specialists within U.S. Professional Services to help customers improve productivity and transform work with Microsoft AI, from exploration to secure adoption and measurable value.

Responsibilities

  • Lead the team in building trusted relationships with customer executives and business decision makers, understanding their priorities, and connecting them to measurable outcomes.
  • Serve as executive sponsor for priority customers and strategic opportunities. Align stakeholders, resolve barriers, and advance customer decisions.
  • Guide customers from AI exploration toward secure, governed adoption embedded in roles and workflows.
  • Coach specialists to build business cases, demonstrate value, address governance and change-management needs, and define measures of success.
  • Help customers realize value from Microsoft 365, Copilot, Copilot Studio, agents, and related secure AI productivity solutions.
  • Set clear objectives, expectations, and operating rhythms aligned to business priorities.
  • Coach, develop, and retain a high-performing team. Build capabilities in consultative selling, AI fluency, customer engagement, and commercial execution.
  • Foster an inclusive culture of accountability, collaboration, continuous learning, and customer focus.
  • Manage performance while investing in each employee's growth and development.
  • Translate business priorities into customer strategies, qualified pipeline, opportunity plans, and measurable outcomes.
  • Lead pipeline, forecast, and business reviews. Strengthen opportunity qualification, execution, and risk management.
  • Use customer, market, adoption, and usage insights to prioritize opportunities and guide investment.
  • Drive sustainable growth, competitive wins, adoption, usage, consumption, and expansion.
  • Build and manage strategic relationships with large, complex customers and partners, including Global System Integrators.
  • Coordinate account teams, solution engineering, customer success, services, and partners around clear customer outcomes and ownership.
  • Bring technical, commercial, adoption, and partner resources into opportunities early, supporting a coordinated path from pursuit through deployment and value realization.
  • Scale effective customer evidence and repeatable practices across the organization.

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.

Skills

Required:Executive relationship managementStrategic sales leadershipPeople management
Nice to have:AI and SaaS experience

Benefits

  • This position provides base pay and may be eligible for benefits and other compensation; see company pay information link for location-specific ranges.
Last updated Oct 16, 2026. Interested? Apply on the company site.

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