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Senior Design for Service and Repair Engineer

Microsoft· NPI Design for X
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Redmond, WA$119.8k - $234.7kFull-timePosted 1w ago

About the role

Senior Design for Service and Repair Engineer at Microsoft centers on shaping serviceable and sustainable device designs, defining repair strategies for high-volume Surface and Xbox products from early development through launch, and ensuring compliance with global sustainability and right-to-repair legislation while enabling efficient service operations.

Responsibilities

  • Drive technical leadership and strategy across New Product Introduction efforts to influence device architectures and repair approaches that balance product experience, manufacturability, repairability, and sustainability objectives for high-volume Surface and Xbox products.
  • Lead concurrent engineering activities including prototype development, design-of-experiments, and physical analysis, to validate new technologies and system-level design attributes that enable robust, repeatable repair.
  • Develop and scale next-generation process technologies and equipment that enable efficient factory and field repair; define manufacturing control plans and critical parameters to ensure quality, safety, and reliability.
  • Partner with legal, policy, and cross-functional product teams to translate global sustainability and right to repair legislation into clear product design requirements, influencing product architectures and repair methods.
  • Own assessment and analysis of transformation, repair, yield, and capital costs; identify and drive cost reduction opportunities, supply chain and manufacturing strategies, and product tradeoffs that improve repair economics and operational performance.

Qualifications

  • Bachelor's Degree in Mechanical Engineering or related field AND 5+ years experience in engineering, manufacturing, operations, hardware development.
  • OR equivalent experience.
  • Six Sigma Green Belt certification.
  • EXPERIENCE designing and scaling repair ecosystems, including reverse logistics, service operations, repair network enablement, and post-launch product support for global hardware programs.

Skills

Required:Mechanical engineeringRisk management
Last updated Oct 16, 2026. Interested? Apply on the company site.

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