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Business Program Manager

Microsoft· Business Program Management
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Redmond, WA$97.6k - $188.4kFull-timePosted 1w ago

About the role

We are seeking a Business Program Manager to support and evolve data governance by creating data and reports to help support business processes and decisions, and enable technology solutions for data governance and reporting across CO+I. The role partners with cross-functional stakeholders, engineering, data teams, and reporting developers to improve facilities data workflows, translate operational needs into requirements, and drive cross-functional initiatives from requirements through implementation and ongoing improvement.

Responsibilities

  • Serve as a operation manager for facilities, accountable for data governance requirements, daily run book of work, reporting needs which all translate to successful delivery of business initiatives.
  • Develop a strong understanding of end-to-end operational processes supporting facilities program, and identify opportunities to improve efficiency, data quality, and scalability.
  • Partner with business, engineering, and data teams to translate operational needs into clear process, system, data, and reporting requirements.
  • Partner with stakeholders to improve and automate workflows across systems, reducing manual handoffs and improving the consistency of operational data and processes.
  • Define and maintain consistent metric definitions, reporting logic, sources of truth, inclusion and exclusion criteria, data ownership, and other governance required to ensure reliable business and leadership reporting.
  • Identify activities currently supported through manual spreadsheets, offline tracking, or disconnected data sources and partner with technical teams to identify opportunities for automation and integration.
  • Establish program standards such as OKRs, SLAs, KPIs, and operational health metrics and use them to identify trends, risks, and opportunities for process improvement.
  • Communicate program status, risks, dependencies, decisions, and recommendations clearly across business, engineering, data, and leadership stakeholders.
  • Continuously improve operations by simplifying processes, reducing manual effort, increasing automation, standardizing data and business rules, and developing repeatable solutions that scale with CO+I growth.

Qualifications

  • Bachelor’s Degree in Business, Operations, Finance, Information Systems, or related field AND 4+ years of experience in program management, business operations, process management, process improvement, or equivalent experience.

Skills

Required:Data governanceProcess improvementReporting and analyticsCross-functional program management
Last updated Oct 16, 2026. Interested? Apply on the company site.

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