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Principal Product Manager

Microsoft· Product Management
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Redmond, WA$142.8k - $274.8kfull-timePosted 1w ago

About the role

The Microsoft 365 Core Performance & Scale team seeks a Principal Product Manager to build the intelligent productivity platform and deliver high-performance experiences at global scale across Microsoft 365 and Copilot. Focus areas include performance strategy, telemetry and cost optimization, infrastructure demand reduction, platform health, and AI-powered engineering systems. Role emphasizes AI-forward product management, data fluency, customer empathy, and cross-organizational leadership.

Responsibilities

  • Shape the strategy and roadmap for performance, scalability, and strategic efficiency across Microsoft 365 and Copilot, connecting customer experience, platform health, resource consumption, and more.
  • Lead high-impact work across latency reduction, infrastructure demand reduction, telemetry efficiency, resource utilization, margin optimization, platform reliability, and scalable service operation.
  • Bring a strong customer mindset by translating customer and business needs into durable platform capabilities and investments.
  • Use telemetry, benchmarking, experimentation, cost data, and operational signals to understand system behavior and guide decisions.
  • Build agents, automation, AIOps, agentic loops, and AI-driven analysis to connect data, investigate issues, and coordinate work.
  • Build evaluation sets, prototypes, scenario models, and optimization loops to test approaches before major investments.
  • Weigh performance, cost, reliability, scalability, resource efficiency, and customer impact to prioritize multi-year investments.
  • Drive cross-organizational efficiency programs from opportunity identification to execution and sustained impact.
  • Define success metrics, OKRs, KPIs, scorecards, and operating mechanisms to improve visibility and accountability.
  • Translate complex technical and financial findings into clear narratives and investment recommendations for senior leaders.
  • Partner with engineering leaders, architects, data scientists, finance, service owners, and product teams to align priorities.
  • Mentor product managers and technical leaders to strengthen capabilities and promote AI-forward ways of working.

Qualifications

  • Bachelor’s Degree and 8+ years of experience in product or service management, program management, software development, or equivalent experience.
  • Ability to meet Microsoft, customer, and government security screening requirements (Microsoft Cloud Background Check).

Skills

Required:Product strategyCross-functional leadershipTelemetry and data-driven decision makingAI fundamentals in productOperational excellenceStakeholder management
Last updated Oct 16, 2026. Interested? Apply on the company site.

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