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Critical Environment Technician Manager

Microsoft· Critical Environment Ops
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Helsinki, Finland€56.8k - €92knot specifiedPosted 1w ago

About the role

Lead and develop a team responsible for operating and maintaining critical infrastructure in Microsoft’s datacenters, overseeing electrical, mechanical, and cooling systems, incident response, and continuous safe operations.

Responsibilities

  • Lead, coach and develop a team of critical environment technicians, fostering a culture of accountability, operational excellence, safety, and continuous learning.
  • Oversee the operation, monitoring, and reliability of critical infrastructure systems, including electrical, mechanical, cooling, controls, and power generation equipment.
  • Direct maintenance activities across critical facility equipment, ensuring planned, predictive, and corrective work is executed in accordance with established procedures, standards, and regulatory requirements.
  • Lead the response to operational incidents and critical events, coordinating troubleshooting, root cause analysis, corrective actions, and post-incident reviews to minimize business impact.
  • Act as a technical subject matter expert, providing guidance on equipment diagnostics, system performance, troubleshooting, and continuous improvement initiatives.
  • Manage and oversee vendor and contractor activities, ensuring all work is performed safely, compliantly, and in alignment with operational and quality standards.
  • Drive a strong safety and compliance culture by ensuring adherence to EHS requirements, operating procedures, risk assessments, and security standards while maintaining reliable data center operations.

Qualifications

  • Relevant mission critical services work/applied learning experience (e.g., data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
  • Ability to work with teams covering shifts, including non-standard hours (evening, nighttime, weekends, holidays).
  • Experience directing, supervising, or coordinating teams and/or third-party vendors or contractors.
  • Valid driver’s license; travel between sites required.

Skills

Required:People leadership and team developmentOperational incident responseMaintenance managementVendor/contractor management

Benefits

  • Not specified in the description.
Last updated Oct 16, 2026. Interested? Apply on the company site.

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