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Energy Resource Manager (ERM)

Microsoft· Data Center Operations Management
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Amsterdam€71k - €121.1kFull-timePosted 1w ago

About the role

Energy Resource Manager (ERM) within Data Center Operations Management to optimize datacenter IT capacity across space, power, cooling, and network resources, enabling capacity, reducing stranded capacity, and supporting capacity-harvesting and retrofit efforts for Microsoft's online services.

Responsibilities

  • Manage IT allocation at the campus or metro level by collaborating with business partners and technical stakeholders to ensure demand is properly allocated across IT infrastructure, while reducing stranded capacity across space, power, cooling, and network resources.
  • Develop and maintain allocation plans by understanding datacenter design, performing virtual failure analysis, identifying power stranding or contractual inconsistencies, and supporting the operationalization of customer capacity.
  • Adhere to compliance, safety, and security standards across datacenter operations, service agreements, and business-unit requirements; report safety or security concerns promptly and support Root Cause Analysis (RCA) activities as appropriate.
  • Engage the appropriate teams and resources to execute complex tasks, programs, and projects; align scope, schedule, cost, technical requirements, and operational readiness to service delivery OKRs and KPIs.
  • Monitor OKRs, KPIs, capacity trends, tooling data, and operational risks; identify anomalies, discrepancies, dependencies, and improvement opportunities, and communicate risks or recommendations to leaders and stakeholders.
  • Manage service delivery workstreams and escalate blockers to appropriate owners or stakeholders to minimize disruption to clients and the business, including supporting troubleshooting, incident management, post-mortems, and RCA outcomes.
  • Coordinate with Critical Environment, electrical engineering, deployment, networking, regional support, suppliers, and other cross-functional partners to implement capacity, process, tooling, safety, compliance, and security improvements.
  • Manage vendor, supplier, landlord, and partner expectations to ensure operational, safety, security, and delivery requirements are clarified, documented, understood, and met.
  • Apply sound fiscal discipline by supporting budget forecasting, tracking risks to cost models, managing purchase order and invoicing processes, identifying cost-reduction opportunities, and keeping work aligned to approved spend.
  • Contribute to a positive team environment by sharing best practices, mentoring others in role-specific processes and procedures, onboarding new team members as needed, and completing required corporate, security, and technical training.
  • Exercise judgment and discretion to support end-to-end service quality, customer experience, availability, safety, security, and consistent communication across stakeholders.
  • Embody Microsoft culture and values in all interactions and decisions.

Qualifications

  • High School Qualification or equivalent AND demonstrated experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
  • Holds a valid driving license that enables travel to and from the worksite, where required for the role.
  • Microsoft Cloud Background Check: pass upon hire/transfer and every two years thereafter.

Skills

Required:IT capacity allocationCapacity planning
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Microsoft

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