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Digital Solution Area Specialists

Microsoft· Digital Solution Area Specialists
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JakartaFull-timePosted 1w ago

About the role

Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Manages end-to-end business of the assigned territory and collaborates with internal and external stakeholders to drive opportunities, deals, and customer success.

Responsibilities

  • Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
  • Engages with internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
  • Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
  • Reviews feedback report and coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience; manages and/or orchestrates sales and delivery success through the account team and pursuit team.
  • Drives incremental revenue growth through personal campaigns or internal sources; builds pipeline; interfaces with customers and builds relationships via social selling; applies Microsoft's sales process (MSP).
  • Identifies customer business needs and technology readiness; contributes to the development of solutions in collaboration with internal teams, partners, and services; articulates business value of proposed solutions.

Qualifications

  • Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience.
  • 3+ years of solution sales or consulting services sales experience

Skills

Required:Sales strategy and planningStakeholder management

Benefits

  • Equal opportunity employer accommodations available during application process (as per Microsoft policy)
Last updated Oct 16, 2026. Interested? Apply on the company site.

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