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Senior Product Marketing Manager

Microsoft· Product Marketing
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Redmond, WA$106.4k - $203.6kFull-timePosted 1w ago

About the role

Senior Product Marketing Manager to shape how Microsoft understands, engages, and influences technical audiences within Commercial Cloud & AI Technical Audience Marketing. Translate insights into engagement strategies, activate customer voices, create scalable storytelling, drive customer advocacy, and connect experiences across the customer journey. Evolve Experience Center program and content strategy to deepen technical confidence and accelerate decision-making, driving measurable business outcomes.

Responsibilities

  • Lead strategic initiatives that use audience, customer, market, and business insights to shape engagement strategies and advance Commercial Cloud & AI priorities.
  • Translate technical audience and customer insights into compelling audience strategies, narratives, customer stories, and experiences that build trust, strengthen technical confidence, and influence decision-making.
  • Define and evolve the Experience Center content and engagement model, using audience insights, customer feedback, and business priorities to improve customer experiences and accelerate business outcomes.
  • Develop and scale customer advocacy and proof by identifying high-impact customer stories and creating opportunities to activate them across experiences, events, content, and other marketing channels.
  • Partner across Product Marketing, Engineering, Customer Success, Analyst Relations, Public Relations, Brand, Communications, Events & Experiences, and field organizations to connect audience strategy, customer insight, and business priorities.
  • Influence senior stakeholders and lead complex, cross-functional initiatives spanning technical audience engagement, customer advocacy, storytelling, and customer experiences.
  • Build scalable frameworks, operating models, and best practices that strengthen how Microsoft understands, engages, and creates value for technical audiences and customers.
  • Define success measures and use audience, customer, and business insights to optimize programs, inform investment decisions, and demonstrate measurable impact.

Qualifications

  • Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience.
  • Experience defining strategy and leading complex, cross-functional initiatives across multiple teams or organizations.
  • Experience translating audience, customer, market, or business insights into marketing strategies, customer experiences, or business recommendations.
  • Experience developing audience engagement, customer advocacy, customer storytelling, or customer experience initiatives.
  • Demonstrated ability to influence senior stakeholders, establish shared priorities, and lead through influence in complex, matrixed organizations.
  • Experience building and scaling programs, frameworks, operating models, or organizational capabilities.
  • Communication, analytical, and presentation skills, with the ability to translate complex concepts for business, technical, and executive audiences.

Skills

Required:Audience research and insightsStrategic storytelling and customer narrativesCross-functional leadership and influence

Benefits

  • Benefits and other compensation (eligible for certain roles) per Microsoft pay information site. See link: https://careers.microsoft.com/us/en/us-corporate-pay
Last updated Oct 16, 2026. Interested? Apply on the company site.

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